The room had an odd smell to it and there was a stain on bedding and the sofa bed.
Breanna
2025 年 7 月入住 3 晚
10/10 超赞
Deborah
2025 年 7 月 26 日
满意:清洁度、员工和服务、住宿条件和设施
Best time ever. Beautiful place, clean, quiet
Staff was GREAT!!!!!
Deborah
2025 年 7 月入住 3 晚
8/10 还可以
Natalie
与家人及幼儿出行
2025 年 7 月 3 日
满意:服务设施
The two bedroom is amazing if you are traveling with kids. I recommend this stay however I did not like that they were always trying to sell me a credit card or timeshare.
Natalie
2025 年 6 月入住 10 晚
8/10 还可以
Michael
2025 年 6 月 30 日
满意:清洁度、员工和服务、住宿条件和设施
Carpet needs replaced
Michael
2025 年 6 月入住 3 晚
8/10 还可以
lorinda
与家人出行
2025 年 6 月 29 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Was nice place to stay but definitely needs some updates 1 bedroom suite was cramped would definitely book a bigger room next time I visit
lorinda
2025 年 5 月入住 4 晚
10/10 超赞
Jay
2025 年 6 月 27 日
Jay
2025 年 5 月入住 3 晚
8/10 还可以
Emily
2025 年 6 月 25 日
Emily
2025 年 6 月入住 2 晚
10/10 超赞
Kelly
2025 年 6 月 21 日
满意:清洁度、员工和服务、住宿条件和设施
Kelly
2025 年 6 月入住 4 晚
10/10 超赞
Mary
与家人出行
2025 年 6 月 21 日
满意:清洁度、服务设施、住宿条件和设施
The resort was so beautiful and far exceeded my expectations. The scenery was beautiful. The resort staff thought of everything.
Mary
2025 年 6 月入住 3 晚
4/10 很差
Michael
2025 年 6 月 20 日
Michael
2025 年 6 月入住 4 晚
8/10 还可以
Tolana
与家人及幼儿出行
2025 年 6 月 18 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This was first tie staying with this property in Pigeon Forge TN. The property was clean, the room was spacious and the staff were very friendly. We are looking froward to our next time staying with Sunridge Resort.
Tolana
2025 年 6 月入住 1 晚
10/10 超赞
Jeffrey
与家人出行
2025 年 6 月 18 日
满意:清洁度
Great, close to everything. Highly recommend
Jeffrey
2025 年 6 月入住 4 晚
10/10 超赞
Anthony
与家人出行
2025 年 6 月 11 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful Balcony Views of the Mountains.
The 2 outdoor pools & Jacuzzi's were sweet too..This spot was very convenient to all of Pigeon Forge had too offer. I will be staying here again Next Year..Had the 2 bedroom 2baths Deluxe Room. Full Kitchen with all appliances and Cooking Pans, Plates , Silverware, cups, Glasses. It was a Home away from Home..Very Enjoyable place to stay..
Anthony
2025 年 5 月入住 6 晚
10/10 超赞
Rita
与配偶出行
2025 年 6 月 10 日
满意:清洁度、服务设施、住宿条件和设施
Excellent location!
Rita
2025 年 6 月入住 3 晚
10/10 超赞
Susan Louise
与家人出行
2025 年 6 月 9 日
满意:清洁度、服务设施、住宿条件和设施
Spacious, beautiful grounds, attentive staff.
Susan Louise
2025 年 6 月入住 4 晚
4/10 很差
Cynthia
2025 年 6 月 4 日
不满意:住宿条件和设施,清洁度
It really needs updating, The carpet dirty reeks with cigarette smell, The recliner chair looks like it had been picked up off the street, I’m so happy that we only had to stay one night. The mattress on both bed was worn…
Cynthia
2025 年 5 月入住 1 晚
10/10 超赞
Devin
与家人及幼儿出行
2025 年 6 月 4 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It was amazing! The room was very clean and had a lot of space. Front desk ladies very nice. Check out was easy. Beautiful Mountain View’s. Best place I have stayed in a while.
Devin
2025 年 5 月入住 3 晚
10/10 超赞
Raymond
与配偶出行
2025 年 6 月 3 日
满意:清洁度、服务设施、住宿条件和设施
The condo was very spacious and the views were spectacular. The staff was friendly. We truly enjoyed the property and accommodations.
The concierge service was lacking at this Hilton property. They never answered on several attempts and never returned our messages but did want to sell us a time share when we arrived.
Raymond
2025 年 5 月入住 4 晚
10/10 超赞
Sheila,Marshall
与家人出行
2025 年 6 月 1 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff is so nice and very accommodating! Top-notch Customer Service. This resort spared the expense on the mattress and pillows! The bed and pillows were by far the most comfortable than any place I have ever stayed in. This is usually the problem and most hotels and resorts, but not this one! We experienced a great night sleep after a full day at Dollywood splash country.
Sheila
2025 年 5 月入住 1 晚
10/10 超赞
George and Rochella
与家人出行
2025 年 5 月 31 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful place to stay that is conveniently close to everything :)
George and Rochella
2025 年 5 月入住 6 晚
10/10 超赞
Alan
与家人出行
2025 年 5 月 29 日
满意:清洁度、服务设施、住宿条件和设施
El lugar está muy bien ubicado, el precio es bueno y la vista a las montañas es espectacular
Alan
2025 年 5 月入住 1 晚
2/10 糟糕
Robert
与配偶出行
2025 年 5 月 28 日
满意:住宿条件和设施
不满意:服务设施,员工和服务
We had planned a 3 day stay but checking the weather forecast it was supposed to be raining the 3rd day. I ask the night clerk if we could get a refund if we checked out a day early and she said yes. The next morning when checking out, the morning clerk stated I would have to go back to Expedia to get a refund. Expedia stated they would work with Mgmt to obtain a refund but Mgmt refused and so I called and spoke to the Manager and she refused to refund the last day stating the night clerk was new and she not have told us we could get a refund for the last night. I would never stay here again due to the attitude Mgmt had regarding our stay.