Amsterdam Plan B Pool Hall Hotels

"Clean rooms, and a very comfortable bed and bedding meant we had a great few nights for a city break. The location is great - immediately next to a tram stop and supermarket or a 4 minute walk to the airport shuttle. The area around is lovely and relatively quiet. It's situated immediately on a small canal and with lots of restaurants close by. It was thankfully not in the tourist epicentre of the city. The was a room having a 3am party, but reception immediately came and shut it down. This seems an unusual activity for the hotel and its clientele. The hotel restaurant and cocktail bar were nice and staff always excellent. The only negatives were the rooms being too atmospheric (dimly lit) and the small mini-fridges not keeping anything cool. But a great stay and we would return. "

"Hotel was in a really good area right on dam square and breakfast is what you’d expect "

"The hotel has a good location in the museum quarter of Amsterdam and a good breakfast at a reasonable price. But our introduction to the hotel was damaged by the staff at reception. I'd received notification three weeks in advance that I was eligible for a reduced price of a room upgrade, which I clicked to accept. I didn't hear back. When checking in, I was told there was no record of the offer and that these upgrades depended on availability and there was no room available. I immediately checking online with Expedia and the deluxe room I wanted was available for the time of our stay. However, no discussion of this with the staff worked. We were then told that we'd have to wait three hours for our original room. A few minutes later, the staff checked again and our room was ready. The behaviour of the staff affected our perception of the stay. The room we had was cramped for two people."

"The breakfast menu was good, although there was no full cooked breakfast, with an extensive buffet selection. The bar was well stocked with a good selection of gins."

"It was nice but we had no shampoo and conditioner and our private shower was clogged."

"Great stay, clean hotel and friendly staff"

"The front desk personnel were fantastic. Very helpful and extra friendly. Made us LOVE Amsterdam. "

"Convenient location - tram runs along side street. Hearty breakfast. Quiet room. Double glass windows deaden any outside noise."

"Really happy with my room and stay, the location is excellent and met my needs for cycling and sightseeing. All the staff were super friendly, I would return. "