Hemel Hempstead Planet Ice Hotels

"This is poorly cleaned.I found some under wear from a previous customer left in the room looking dirty and horibly left.after the bed looked changed and shinny. This is embarrasing and made me feel sick and horrible. I complained but my room was not changed, the underwear was taken away but nothing else was done.never seen this before,disturbing scene indeed"

"My very large room was spotlessly clean and the carpet looked new. I had two good nights sleep. Window had opaque glass and when I opened it there was a small yard but I wasn't there for the view so it wasn't important. I was really pleased it was an 'accessible' room as I recently had a hip replacement so rhe wet room and rails were ideal for me. TV didnt work in room but a complimentary G&T instead was fine. Watched TV in lounge area instead. Staff couldn't be more helpful. especially James who was on reception. when I arrived"

"Very good"

"Staff and really friendly and really good breakfast"

"V friendly, clean and comfortable room great breakfast (continental)"

"The room was stunning , the staff was absolutely lovely , and the pillows were the comfiest pillows ever lol Would think it would be loud on a friday night as its above a pub but didn’t hear a sound so i slept like a baby Highly rect "

"Clean, well maintained, accommodating to families, helpful communication "

"- Great location in Hemel Hempstead. - Apartment was clean and comfortable. - Secure parking."

"We had a fabulous time and the house was delightful. Incredibly well equipped with lovely generous touches. Excellent balance of communication from the owner. Highly recommend."