“Pro's...
The hotel is perfect. The rooms are spacious and clean. The balconies all face out towards the sea so the views are amazing. The pool is the right temperature and very clean. We had breakfast included and that was plentiful and much variation for a small hotel. Special praise though to the staff, from management, reception, bar staff to the cleaners and maintenance guys. Everyone greeted you with a smile and a Hola 😁
Special praise to ”
“Séjour parfait !
Le personnel est aimable et serviable. Nous a recommandé un très bon restaurant. Le petit déjeuner était très bon et très copieux !
La literie, la propreté et la terrasse parfait ! ”
“For a 1* pension hotel the room I had as a solo traveller was superb !
Good sized room, sink, fridge, and balcony was just perfect.
Also the property has clearly been renovated as everything appeared new and the common WC/ shower rooms are very modern with a very hot power shower.
Raphael and Carlos keep the property spotlessly clean and do a great job.
I highly recommend Pension Alcala, but its best to try and book a room with a balcony
”
“Too inconvenient. Inconvenient place, inconvienient service. We lived here for 2nights, Since our reservations were separated, they asked us to change the room at 12pm on the second day and the housekeeper can help us to put our luggage to the new room. Although it took us too much inconvienence, on the second day 12pm nobody came to my room to helped us. So I don't want to back to this Ritz Carlton hotel again. Awful experience.”
“The rock royalty receptionist on the 13th floor was amazing. She explained everything and couldnt do enough. She made us very welcome. The suite was beautful, hotel amazing.”
“Bellissima struttura, rilassante, curata in ogni dettaglio e con personale sempre attento ad ogni esigenza. Facile da raggiungere dall’aeroporto di Tenerife sud”
“What a total find. Saw this Hotel mentioned as one of 10 best places to stay on Tenerife. Absolutely lived up to that. Would say best place to stay. Staff were incredibly helpful, and went out of their way to be so. The rooms are lovely. It's really quiet. Lots of places to sit outside, on the terrace, or around the inside courtyard. Breakfast was lovely, but dinner - wow. ”