Santa Elena Playa Guaria Hotels

"Food was plentiful but not very good. Some staff seemed unhappy to be there or were downright rude (shuttle driver and guys transporting cleaning staff. Cleaning ladies themselves were good). Front desk staff was good. Property has great location but generally is worn down. Pool area is the best maintained of anywhere but rooms, buildings etc in substandard condition. "

"Lovely pools and botanical gardens. We even saw a sloth in the trees. Only downfall was the location, the road to the hotel was not ideal. 30+ km on very poor gravel road. We did a waterfall hike which was fantastic! "

"Yes, the hot tub was hot enough. Didn't have to use the parking"

"Beautiful location. Gorgeous sunsets, really nice pool, food was very good and the room was fine. The included hot springs were absolutely gorgeous and a highlight of our trip. I was a bit surprised there was no air conditioning in our room but realize that this isn’t widely available and wasn’t really necessary once it cooled down at night. We paid for a few of the additional adventure park activities (water slide and night hike) and they were excellent too. "

"Staff was amazing with my families allergies. (Celiac disease and a peanut allergy). Food was delicious and we all got to enjoy desserts!! (Doesn’t happen often for us). All the staff was friendly and did a great job making us feel at home. The room was clean and beds are comfy! Pools are great. I liked the beach feel to them with easy walk in access. "

"Please know that the beach Nandel faces is a kite surfing training area for some of the world elites. It is windy, most of the time. This keeps it cool and nice to sit at the beach and at the pool, no bugs. Tie your hat on... it is very windy."

"Everyone was amazing ! We have never been to a resort where everyone was so nice and we mean everyone ! Wonder resort and we can’t wait to go back ! "

"Just amazing! Spa out of this world! Wellness! Amazing place to visit!"

"Clean room, friendly staff, food variety, atmospheric (relaxed) and overall peaceful experience. The grounds do need a bit of a facelift (we returned after 11 years and it appears EXACTLY the same), but no stars lost just a friendly suggestion. "