“Avoid this place - Total Bait and Switch.
Horrendous experience. They confirmed my booking, then downgraded me last minute to a room the size of a closet that looked nothing like the photos. When I complained, they sent me on a 'wild goose chase' to a sister property 20 minutes away. While I was in the Uber, they called to say that room was gone, too. Zero professional integrity and a complete waste of my time and money. Stay elsewhere.”
“Avoid this place - Total Bait and Switch.
Horrendous experience. They confirmed my booking, then downgraded me last minute to a room the size of a closet that looked nothing like the photos. When I complained, they sent me on a 'wild goose chase' to a sister property 20 minutes away. While I was in the Uber, they called to say that room was gone, too. Zero professional integrity and a complete waste of my time and money. Stay elsewhere.”
Geno