Pongwe Family Hotel

"Great hotel in great location. Wonderful staff"

"This hotel is old and tired. The welcome was, at best, lukewarm, and the service was generally not good. The room was not well cleaned but there was good air conditioning, which was very welcome. Furniture was old and beds uncomfortable. The phone in the room did not work and other guests were allowed to yell at each other at 3am in the communal areas! Breakfast offer was good. Restaurant was awful - service was poor, food was almost inedible, card machine doesn’t work! They do not sell alcohol and don’t name this in their description. They do offer “mocktails” which are an absolute laugh! Don’t waste your money! Swimming pool was nice but the chairs/sofas around the pool are very dirty. Would not recommend it."

"A very cool spot! Gorgeous and historical right in Old Stone Town the room was beautiful!"

"Spotless and beautiful rooms. Most stunning resort, so many facilities. Staff were polite and helpful. Couldn’t fault it "

"Wonderful magical gardens . Lovely friendly staff . Great gym . Although breakfast good all other meals were very tasteless . Even the mayonnaise and butter were of poor quality . After paying for one of your best rooms we were left very disappointed . The old fashioned shower wasn’t really of 5 star standard . Also the lack of electricity for half a day wasn’t great . One last thing . I loved the enthusiasm of the staff but didn’t enjoy Bay City Rollers beating out at breakfast just as I’d woken up . "