Indoor pool, outdoor pool, pool umbrellas, pool loungers

Reviews of Sensi Azores Nature and SPA

5 out of 5
Sensi Azores Nature and SPA
Rua do Monte, Lomba dos Gagos, Ponta Delgada

Reviews

9.8

Exceptional

Rating 10 - Excellent. 99 out of 113 reviews" "
Rating 8 - Good. 11 out of 113 reviews" "
Rating 6 - Okay. 2 out of 113 reviews" "
Rating 4 - Poor. 1 out of 113 reviews" "
Rating 2 - Terrible. 0 out of 113 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tamika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here in FEB 2024, and we honestly can't wait to return. It is hands down the best hotel experience we've ever had. Even before our arrival, they were always very prompt in replying to emails, and answering questions. Every single staff we interacted with, from check-in to check-out, were always friendly, professional and in some instances, went above and beyond in helping us figure out our after hours car rental return. The handwritten welcome note, and complimentary bottle of wine in our suite was personalized and impressive. Every cocktail was delectable, every meal was delicious. The room, the entire property, everything was spotless and very well maintained. We can't wait to return. This was the perfect place for some well needed R&R.
Stayed 2 nights in Feb 2024
Response from Sofia on 17 Apr 2024
Dear Tamika,Thank you for taking the time to share your great feedback. We are thrilled to hear that this was the best hotel experience you ever had!It is so gratifying to know that your interaction with our team, even before your arrival, was always nice and that from check-in to check-out, you felt the friendliness and professionalism of our staff. Our goal is to always exceed our guest’s expectations and it is gratifying to hear that we were successful in doing so for you.As a VIP Expedia guest, we are pleased to know that you were impressed by the handwritten welcome note from the owners of SENSI and the complimentary bottle of wine.We hope to welcome you back soon soon for another stay filled with rest and relaxation.Warmest regards,Sofia - On behalf of Sensi

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and professional.
Stayed 2 nights in Apr 2024
Response from Sofia on 17 Apr 2024
Dear William,At SENSI we work hard every day to provide an exclusive and memorable experience to our guests and that is only possible thanks to our amazing team, therefore, thank you so much for the recognition.Warmest regards,On behalf of the Sensi Team - Sofia

10/10 Excellent

Stephen

Stayed 4 nights in Apr 2024

10/10 Excellent

Hans

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I had an amazing stay at Sensi Azores Nature & Spa. This is truly a boutique hotel that offers a relaxing and welcoming experience. The staff throughout were amazing, especially the bar and restaurant staff. The food was delicious and the bar staff made great cocktails. Every morning, the included breakfast offered the freshest local cheeses, breads, fruit, and assortment of hot offerings made to order. Everything we ate at the hotel was delicious. We enjoyed a couples massage that was fantastic. We stayed in one of the rooms overlooking the ocean and it was perfect. Beautiful patio, modern bathroom, and comfortable bedding. The customer service at this hotel is truly that of a five star hotel. We would absolutely recommend it to anyone looking for a relaxing stay in the Azores!
Stayed 5 nights in Mar 2024

8/10 Good

Courtnay, Yonkers

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really loved this hotel! It’s in a beautiful location with awesome views of the ocean, the staff is very attentive, and the rooms are well appointed! We arrived before our room was ready and were directed to the spa where we could relax in the pool, sauna, and Turkish bath, which was great after a red eye flight. The food in the restaurant was pretty good! There was some interesting things on the menu like the triggerfish hotdog which was fun to eat.
Stayed 2 nights in Mar 2024

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

Daria, Brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service, food and amenities all in a beautiful location. I cannot recommend this place enough
Stayed 5 nights in Feb 2024

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Lourdes

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding resort! The detail in achieving excellence is definitely felt and very much appreciated. Staff treated my husband and I like royalty and were so attentive to every need, usually exceeding it —- especially when it came to comfort, safety, and informative vacation options. We highly recommend Sensi Azores Nature and SPA.
Stayed 3 nights in Feb 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a really great stay at this very beautiful and calming hotel..The hotel room was very elegant and comfortable with a very nice bathroom. Everything was spotlessly clean. The food here is delicious! Breakfast is amazing with a great continental breakfast with cheese, ham and fruit and pastries along with a choice of entree. The tea, coffee and fresh juice is great. The staff in the Dining room for breakfast and dinner are so nice and do an excellent job. Our favorite meal was breakfast though due to the great food and lovely staff member who served us each day and even asked about our days hiking and sightsering. The bar lounge is gorgeous and a lovely place for a pre dinner drink. Dinner has some nice choices all very well prepared. The hotel location is excellent. It is located down a quiet road so there is no car noise. It is located near to the thermal waters at Ferraria and just 15 minutes drive to the village of Sete Cidades where great hikes await! We had a wonderful stay and would like to return!

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Oona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent food, rooms, staff!
Stayed 5 nights in Nov 2023

10/10 Excellent

Beata

Stayed 1 night in Nov 2023

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Boutique Spa hotel
Staff are fantastic. Friendly, Knowledgeable and engaging we will be back again
Stayed 2 nights in Nov 2023

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you.
Stayed 3 nights in Nov 2023

10/10 Excellent

Amanda

Stayed 4 nights in Nov 2023

10/10 Excellent

D'Arcy

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2023

10/10 Excellent

Tara Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Oct 2023

8/10 Good

Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

10/10 Excellent

Samuel

Stayed 4 nights in Sep 2023

10/10 Excellent

Ariel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our honeymoon here! We were able to relax, ate an amazing continental and hotel breakfast, book the indoor pool, and enjoy massages for additional fees. As a result, we were able to have a late check out making it very easy to wind down!
Stayed 1 night in Sep 2023

10/10 Excellent

Marilyn

Travelled with group
Liked: Amenities
Beautiful property Lovely staff Ver
Stayed 2 nights in Sep 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, clean and quiet. The restaurant was wonderful
Stayed 5 nights in Sep 2023

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property with an excellent restaurant!! The two golden retrievers were a particular treat
Stayed 2 nights in Sep 2023

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at three of the best hotels around Sao Miguel island during our visit this week and Sensi Azores was our favorite. The beauty of the location and spaces, the peace and quiet, the warm service, and the best food of our whole trip .. I could go on, but these just a few of the things we’ll remember fondly from our visit. Mix all that with the easy drive to epic experiences at Sete Cicades and Ponta da Ferraria, and Sensi Azores is a destination not to be missed.
Stayed 2 nights in Aug 2023

10/10 Excellent

Umber

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s very charming, nicely remodeled, private plunge pools, beautiful spa and absolutely delicious breakfast and dinner menu. We were treated with warmth, friendly and welcoming employees. We would love to come back and stay again. The experience was great! We had a 3 people suite with private plunge pool. Water was nice and warm and very private. We were provided with 3 robes, slippers, separate pool towels. Shower was great and spa treatment was very good.
Stayed 1 night in Aug 2023

10/10 Excellent

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay here. The room, amenities, food, and staff were all incredible.
Stayed 1 night in Aug 2023

10/10 Excellent

rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an entirely transporting setting, property, and staff. There are 21 rooms ensuring a peaceful intimacy with the stunning beauty of the island's southwest coast. As far as you can see up and down the coast there is nothing but ocean and farm. We were well coddled from beginning to end. I felt personally pampered. The restored substantial farmhouse, outbuildings, and stables were imaginatively redeployed as rooms, spas and restaurant/bar. A stone horse barn with the arched wall from a large stall separated our bedroom from the sitting area. Our ocean view room had a warm dipping pool with a private terrace that offered many seating options (chaises, swinging chair and cushioned chair), making it difficult to leave our room. The staff in the spa were highly professional and we enjoyed 4 different sessions, each a pleasure. There was absolute simplicity at every encounter...Elegantly unpretentious....We spent two magnificent days by the large perfectly clear pool overlooking the ocean, free from noisy crowds. I usually take a day or 2 to acclimate to a property. This was instant bliss from the moment I walked through the door. The owners are there daily with their 2 golden labs - a restorative bonus pleasure. I forgot to mention food- fresh squeezed orange juice, fresh breads - a different daily surprise that delight in taste and presentation...We ended up staying for 2 dinners on property....great Azorean wine recommendation....I simply can't praise this place enough.
Stayed 4 nights in Aug 2023

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sensi was an absolutely amazing property. We loved every second of our stay here; from the inviting staff, unique tasty foods, and the sound of the birds on the property, we wished we could have stayed forever! Our room was a corner room with a plunge pool (heated) it felt very private although there was a family staying next to us with children who we could hear. Waking up to the sound of the birds was so magical! The use of the spa was also convenient at night; the mineral bath was very relaxing. The staff at the property helped us arrange airport transfer by a local taxi which we enjoyed. The proper is off of the beaten path but is well worth a visit. When we visit Sai Miguel in the future we will spend all of our time here.

10/10 Excellent

Pina

Stayed 3 nights in Jul 2023

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Christine

Stayed 3 nights in May 2023

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Lindsey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place with a great vibe. Everyone there is super nice, and the pool area is stunning, Small issue with the number of flies buzzing around, but it sounded like they were actively working to resolve that.
Stayed 3 nights in Apr 2023

10/10 Excellent

Eleanor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, very comfortable beds, amazing view, delicious food!
Stayed 5 nights in Apr 2023

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great property
Stayed 2 nights in Apr 2023

10/10 Excellent

Jesper Bille

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Gregg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional find! The staff was terrific and the food in the restaurant was superior. The breakfast that was included was a full continental PLUS a hot item off the menu. The indoor, private salt water pool was a relaxing treat. We also indulged in outstanding massages. The locations was beautiful.
Stayed 4 nights in Mar 2023

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Deluxe
Such a comfortable, beautiful place to stay. The staff were very accommodating and the spa treatment was exceptional! We loved the use of the indoor heated pool since we were visiting in the cooler off-season. Breakfasts were above and beyond!! We had an early flight out on check-out day and the staff took a breakfast order ahead of time and sent us off at 5AM with a to-go bag. Exceptional service, such a deluxe stay.
Stayed 3 nights in Feb 2023

10/10 Excellent

Genevieve Chantal

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved our stay here. The staff was incredible and did an outstanding job of creating a wonderful atmosphere. From the music in the bar, the lounging areas to private access to the spa - it was an incredible stay. The location is quiet and not very walkable to the larger cities, you would definitely want and need a car for this location. The restaurant is nice and we ate there a few times but if you want more options you'll need to go to town. That being said I am SO glad we stayed here the entire time we were in the azores- even though it's on the west side of the island everything is fairly close on the island overall so if you don't mind a bit of driving it's a DREAM! (approx 30 mins to ponta delgada, 40 to Ribeira Grande - never more than 1.5 hours from really anywhere at all - and the drive itself is stunning) From reception to house keeping (especially housekeeping who saved my beautiful jacket from being destoryed with mud from a hike!) I'm so grateful for everyone at this amazing place and would need a lot of convincing to stay anywhere else on the island - I look forward to returning.
Stayed 6 nights in Feb 2023

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay in the villa.The hotel accomodation is excellent, restaurants and spa were truly amazing. All of the staff is friendly and courteous and they make sure your stay is wonderful and very memorable. We highly recommend this beautiful hotel and spa.Sue&Adriaan, Toronto, Canada
Stayed 3 nights in Jan 2023

10/10 Excellent

John, Rolesville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful. One of the nicest rooms we have ever stayed in with an incredible view/sunset. The staff was great, food and drinks were great, massages were excellent, and all wass affordable. You really coudn't ask for more. We would go back in a heartbeat.
Stayed 1 night in Jan 2023

10/10 Excellent

JAMES

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for for a long winter weekend and the staff, food, drinks and accomodations were more than perfect. It is a very simple drive from Ponta Delgado and a wonderful spot to stay to see the area around Cete Citades and the coast. Can't wait to get back.

10/10 Excellent

Fabio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Randy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the best time at this location. The staff are incredible friendly. The hotel is beautiful. The food is fresh and cooked to prefection. Treated ourselves to a massage, Nurlan did a wonderful job. We will be back.
Stayed 6 nights in Dec 2022

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the highlight of my trip to the Azores. You are spolied 24/7. The service is 5 star. The facility is perfection with a lovely bar and terrace that overlooks the ocean view. Meals are some of the best on the island. Value is outstanding. Look no further.

10/10 Excellent

william

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place! Could not have been nicer or more luxurious

10/10 Excellent

Weston

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Sensi was unbelievable! From the moment we stepped on the property we were amazed. We were greeted by Sophia who did an amazing job giving us a tour of the property, including a history of the grounds, and how to make the most of our stay. We dined on-site every morning for breakfast, for dinner twice, and several times at the bar for drinks and lite bites. The entire serving staff was remarkable. Dionisio and Clovish (spelling?) were FANTASTIC bartenders and are masters of their craft. We highly recommend the Volcanic, Navigator, and Sensi cocktails! The plunge pool on the private balcony and getting massages on the same balcony overlooking the ocean were unbeatable. If you are staying on Sao Miguel, and want the best treatment and the greatest experience, look no further!
Stayed 3 nights in Sep 2022

10/10 Excellent

Christopher Aaron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have never, ever, had as wonderful of an experience at a hotel as I did at Sensi. The property is gorgeous and well kept, the room was immensely comfortable and designed to let the view be the focal point, and the staff were some of the most genuinely friendly and helpful people ever. They made our elopement even more special and we cant wait to go back in the future!
Stayed 6 nights in Sep 2022