Pooley Wines

Our stay was extremely disappointing and well below expectations. The lift system was a major issue, with constant rattling and mechanical noise clearly audible throughout the rooms every time the lifts operated. One lift also appeared to be malfunctioning, with the doors repeatedly closing on people and failing to reopen properly, creating a genuine safety concern.Prior to arrival, I contacted the property months in advance regarding adjoining rooms but received no response whatsoever.The overall environment felt unsafe and poorly managed. A number of people staying at the property appeared to be engaging in antisocial behaviour, including apparent drug use, and regularly congregated in common areas. The front entrance door had been damaged or appeared subject to an attempted break-in, yet there was no communication from management regarding security or reassurance for guests.The car parking spaces were significantly narrower than standard, making it difficult to enter and exit vehicles or open passenger doors.Room presentation was also poor. Bed linen was dirty on arrival, bathroom amenities were extremely basic, with low-quality single-ply toilet paper and bar soap instead of liquid soap. The air-conditioning system was locked and would not allow guests to adjust the temperature.Unfortunately, due to the noise, cleanliness concerns, safety issues, poor communication and inadequate facilities, we would not choose to stay here again.

All Reception staff at the hotel were very friendly and helpful. Breakfast was a basic Continental variety. Cut up fruit was good but takeaway fresh fruit was aged and not inviting. Parking was available but at a cost of $25 pn which was well worth it being so centrally located a 7 min approx walk to the harbour and Salamanca markets. The bed in our room was not so comfortable and very squeaky. There was considerable traffic noise from Macquarie St and the air brakes of trucks being heard throughout the night and early mornings. This was from our room that fronted Macquarie St…other rooms may not be as affected as ours was. Overall The Macquarie Manor was very conveniently situated for our stay in Hobart and once again the 4 or so different staff at Reception whom we met over our 5 night stay were fantastic and did a great job.