Mattawan Pretty Lake Hotels

"Rooms not funny like skin hot skin and not my own"

"We stayed at this property for one night and unfortunately had a disappointing experience. When we arrived late in the evening, we were tired from traveling and went straight to bed. The next morning we noticed the toilet had not been properly cleaned before our arrival (photo attached). I showed the photo to the front desk the next morning and was told the manager would be informed when he arrived later that morning and would call me. The staff member also offered to send housekeeping, but I asked them to wait about an hour because my daughter was still in the room getting ready. A few minutes later, a man entered the room despite my daughter calling out that the room was occupied. This was very concerning. I was told the manager would follow up, but I never received a call. I also sent an email to the hotel after our stay and have not received a response. I hope the property reviews its housekeeping procedures and guest communication so situations like this can be handled more appropriately in the future."

"We only stayed one night but the room and hotel were clean. The kitchen was well equipped. They had free breakfast which was good. The foid needed to be reheated but the choices were good for a free breakfast. "

"The room smelled really bad. There were two boxes of baking soda hidden on the floor behind the curtains to try to help with the smell I’m sure. The pool was disgusting which was very disappointing. The wifi was not working I ended up having to call the help number listed online to get IT to manually connect all of our devices after trying for hours. Mattresses felt like cardboard. Linens were clean. Not worth the price at all!"

"Nice friendly place to stay"

"Ok"

"Clean quiet grand"

"The pool was not working !!! And that was the one thing my kids was looking forward too!!"

"The hotel was easy to access and had plenty of food spots within a few minutes. The hotel rooms and lobby were clean, breakfast was very basic but still having an option is nice. The only complaint I have is checking in there was no one attending the front desk, possibly the owner arrived from his grocery trip and checked me in. I didn't see anyone at the front desk my whole stay. "