Puerto Rico Spa Hotel

"Clean room, friendly and very helpful staff. There was always someone there to offer help, get you something, or provide a service. Other than our room being available about an hour late upon check-in, we very much enjoyed our trip. "

"Outdated buildings "

"Great experience, loved it "

"Staff was 10000/10 , truly the kindest people i have ever come across. Would definitely stay there again! My room was not ready when i checked in and they were so nice and gave me a room credit , room service cleaned my room daily without request and gave me fresh towels and etc!"

"No shampoo, conditioner or body wash in the shower. Property needs rejuvenated. "

"Property was very well maintained and cleaned. Plenty of places to eat close to the hotel. Staff was very helpful and welcoming. "

"Pool open 24/7 great food options and comfy beds. "

"The hotel looks like a dump; the staff are rude; I had graffiti on our room door; the room looked like a prison cell with little if any furniture; the bathroom room was the size of an airplane toilet and it looked like something you would find at a gas station; bedding and towels were almost see through; room smelled like a sewer; Expedia photos are truly deceptive and completely inaccurate "

"Absolutely beautiful property with incredible views . The staff were great and everyone was really friendly. Even the food was good. This resort exceeded our expectations."