Search Resorts in San Juan

"Tried to contact hotel for 3 days and couldn't get the phone answered at all. TV didn't work first night but next day it was resolved. Room service was flawless. Room and bay view with balcony was great. Hot swimming pool was a plus for evenings. Restaurant was pretty good as well as the breakfast. Overall good experience and all staff was very amiable."

"Would not recommend this property or hotel. It’s a two star hotel at best. Housekeeping was a nightmare. Linens and sheets were bad quality. Doors slamming day and night as there are no closers on them. Thin walls and vents so you can hear your neighbors talking or doing other things. Food was all right. Pool is small and only has five seats. Area was not great as it was all cruise ship passengers and you need to walk up into old San Juan. Would not recommend this hotel if you want a relaxing, enjoyable stay. If you want a up at dawn, chaotic, and poor quality experience at a 4-star hotel price this is the place for you. "

"Nice place, one minor complaint . The property should not allow children & teenagers under 18 in the swim-up bar pool area."

"Cuarto limpio, pero las sábanas tenía unas manchas. Lo demás todo limpio. El cuarto no tenía ventanas, pero para nosotros no es problema. Bien ubicado. No tiene estacionamiento."

"Pool was enjoyable Staff were helpful and friendly. Good location"

"friendly staff"

"Amazing staff. Not enough restaurant options and a small pool. "

"Couldn’t check in until 1.5 hours after I was supposed to. They don’t tell you anything so it was hard to find the parking and anything else we needed. Wouldn’t stay there again, but it could’ve been worse "

"Beautiful property will return in the future"