Fairmont San Juan hotels

"Love the location by the pier & within Old San Juan. Friendly & helpful staff!"

"Unfortunately "

"Beautiful property, amazing pool and landscape. "

"The pictures were definitely generous. It was fine, but the air conditioner was really loud and really cold so it would kick on loudly, and ice the room out basically every few minutes. There was no in between. Also, during a rain storm, we wanted to relax in the room and wait out the storm, but there was really loud construction going on basically right next door. It was impossible to relax. On top of that, basically every night, drunk kids would run down the hallways. Some of the outlets didn’t work and the fixtures were hanging off the wall. We had a “city view” which meant our balcony was over an alley, above a dumpster and we could hear the loud disposal of heavy trash bags being thrown into those dumpsters at night when we weren’t hearing drunk people yelling at each other on neighboring balconies. It just wasn’t what I was expecting for the price. The staff was absolutely lovely and it was very clean, but I wouldn’t stay there again. "

"yes"

"I was pleased with the room and the lovely ocean view. "

"Roaches in room Elevator was broken Telephone didn’t work refrigerator leaked n has water everywhere "

"Room was clean but hallway always has room service items sitting for long period of times "

"no ocean view from the room htat i had, restaurats near by and amenities!"