DEAR GUESTS,We are very sorry for any disagreement that you have had in our hotel, we always suggest our guests to select the room category they need, we have fully equipped units with everything you need for kitchen and table, we also have simpler units that do not include these utensils and so they are not placed according to the standard of the room.

DEAR GUEST,WE ARE VERY SORRY FOR ANY DISCOMFORT IN OUR HOTEL, WE ALWAYS SUGGEST OUR GUESTS TO COMMUNICATE ANY SITUATION THAT MAKES YOU UNCOMFORTABLE SO WE CAN RESOLVE IT.

Hi Jean-Carlo, It was a pleasure to host you we hope to see you very soon.

Hi Jose, Thank you for staying with us. We to see you very soon

Dear client Thank you for staying with us, we are so happy to see that we were able to offer you a great experience during your stay here at Los Corales Beach Village. We are so sorry to hear that they scratched your car during your stay here, unfortunately we did not even get any feedback about that during your stay, we are so sorry again for this inconvennient, we hope that was not affected your vacation. We are looking forward to hosting you here soon. Respectfully yours, Alberto

Dear Jeffrey Thank you for staying with us. It was a pleasure to host you here. Hope you will give us another chance to give you a better experience in the future. Looking forward to seeing you soon Respectfully yours, Alberto

Thank you for staying with us Looking forward to your next stay!

Dear client Thank you for selected our property as your favorite place for your previous vacation, seems that you had an issue during your stay here, unfortunately, you already left, as well we are always ready to bring support to our clients, so we are so sorry cause we had not get the opportunity to solve your issue during your stay here, we hope you can give us another opportunity to give you a great experience in the future. Looking forward to hearing from you. Respectfully yours, Alberto, Los Corales Beach Village.

Dear Stephen Thank you for staying with us, we were very happy to host you here in our property. Please receive a warm greeting from our staff, we are so sorry for the inconvenient you have got during your stay here. Your comment is very important for us, we will take note of everything you mentioned above to approve the service and give you a better experience in the future. Looking forward to seeing you soon. Respectfully yours Alberto, Los Corales Beach Village

Thank you! Looking forward to your next stay!

Dear client Thank you for selected our property as your favorite place for your previous vacation, seems that you had an issue during your stay here, unfortunately, you already left, as well we are always ready to bring support to our clients, so we are so sorry cause we had not get the opportunity to solve your issue during your stay here, we hope you can give us another opportunity to give you a great experience in the future. Looking forward to hearing from you. Respectfully yours, Alberto, Los Corales Beach Village.

Dear Sandra Thank you for staying with us, we were so excited to see how happy you were when you received our apartment upon check-in we checked everything with and you agreed and signed that everything was Okay, as well you provided a feedback extortion as you said that you will leave a negative comment because we did not provide you a refund for the night you did not stay for, we understand your concern and I already explain you everything. You decided to not stay for one night for no specific reason and I tried to solve the issue directly with you and I gave you several options so we understand that you could be angry with us but whenever you book a non-refundable plan it´s impossible to refund, your case even different, you tried to leave for no reason while we were full and all of our clients were using the other pool and the beach as well while we had one pool closed for maintenance. I provided you upgrade I offer you one of the most beautiful apartment we have here so you declined the offer, I understand that since it is our fault we have to do whatever we can until we solve the issue but your case is totally different we wanted to make you happy cause we could not figure out exactly the reason you wanted to left cause you were the only one who took this decision. I know this is not the answer you hoped for, however, from this point forward there is nothing we can do about that. Thank you for being one of our potential clients, I hope that you stay safe and healthy out there. Kindest regards, Alberto, Los Corales Beach Village

Gracias por su comentario.

We are very sorry if you have experienced some problems due to Covid19 period. Meanwhile, we have improved our procedures and now we guarantee 100% disinfection with EPA approved ECOLAB products, the highest hotel industry standard. Hope to see you again.

Thank you! Looking forward to your next stay!

Thank you so much for a wonderful review and your amazing photos! Hope to see you soon again in Los Corales!

Thank you for sharing your review!

Thank you for the qualification you give us, we hope to see you soon to give you a best service ever,

Thank you for staying with us, we are looking forward to see you soon

Thank you for your feedback! We are glad that you enjoyed the location and our team. Hope to see you soon in Punta Cana!

Thank you for your review!

Dear guest! Thanks a lot for your review. Every guest's opinion is important for us. We have already solved all these problems. Thank you for being our guest. I hope to see you soon in the DR!

Dear Mike! Thanks a lot for you feedback Every guest's opinion is important for us. We'll consider your remarks as an additional possibility to improve our service. Thank you for being our guest. I hope to see you again for your next stay in DR and hope we´ll be able to make it even better!

Hello good morning, I hope at this moment is well. We would like to please all our customers with all their requests but sometimes it is not within our reach some things, that is why a list of everything that tare the apartment when you are making your reservation so that customers know with what appliances are going to tell in your stay. The water issue we know is very important but remember that we are unicados on an island and this whole sector does not have direct drainage if we have a different drainage equipment sometimes even if you do maintenance may come the smell, but They are details that we are arranging for your best comfort. We hope you will return soon and we will assure you that your stay will be excellent.

Good morning, thank you for your kind and sincere comment, we hope to see you soon in the destination

Good morning, thank you very much for leaving us a positive and constructive comment about the condo as there will always be things to improve. At the time of your stay the pool was being cleaned thoroughly and that's why it looked like you mentioned it. With regard to Wi-Fi, it was a general fault in the entire Bavaro territory that the breakdown occurred. We regret that your stay has not seemed pleasant but we will always be waiting for you at the destination so that you have a great vacation

Dear, Geralyn! Thank you for the review. We are sorry that your stay was not as good as you might have expected. We would like to clarify what exactly you found unfavorable in the apartment as we are willing to improve our place. We will also check with our staff, the receptionists speak English, other members, unfortunately, do it on a really basic level.

Hello, Alisson! And thank you for the review. As we see you mostly enjoyed your stay with us. Hope to see you in Los Corales soon again!

Good morning, thank you for your observation. We will be informed about the water for its quick improvement

Thank you for that fantastic review! Looking forward to your next visit to Punta Cana!

Thank you for such a wonderful review! We are extremely happy that you liked the place and enjoyed your stay with us. Hope to see you soon!