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"I never leave bad reviews but feel I need to share my families experience. We had a ground level floor with a view of bushes, 2 random plastic chairs on the patio that were very uncomfortable. Not cozy! To get to your room you have to walk through this very dark cave like hallway. Poor lighting. Several spiders on the wall and pillow. Holes in screen, Keep your suit cases zipped! My husband woke up to several bug bites! Stained carpet. We tried to watch a movie at night but no Wifi/ TV didn’t work. The # we were given at checkin for front desk reception either didn’t work or they just don’t answer the phones. We asked if it was possible to change rooms the first night, but bc there wasn’t water to another building, several guest were displaced and hanging around the lobby at 9:00 at night, we were told to speak with a manager in the morning. No a.c. The property is Very steep, no side walks, unwalkable. You have to drive everywhere on the property or ask for a shuttle (but again no one was answering the phone). No parking available at our building, everyone was getting blocked in! Guests that stayed in our building would leave notes with Rm # on car so guests could knock on their door if they needed to leave. We felt trapped! Large buses everywhere. You can’t easily walk to grab a cup of coffee. Inaccessible and kids had no freedom to explore. Felt more like an outdated college dorm feel with a common area to eat. Checked out in a.m. Hope this helps other future families. "

"The property was beautiful and the hotel was clean and we enjoyed our stay. The food was delicious and fresh. Love the farm to table experience and the food growing throughout the property. The only negative was our safe key didn’t work and wasn’t fixed as requested. Erik went above and beyond to ensure an item we left behind was couriered to our next destination. Thank you. Overall, would recommend and will return again. "

"Magnificent, just what we needed, a wonderful find"

"Incredible stay. "

"Staff are very friendly. Location excellent. The room is clean and comfortable."

"Nice trip"

"The staff were extremely friendly and helpful! "

"I knew this place wasn't going to be great but I didn't expect it to be this bad. I was traveling with my three daughters and the door to our ground floor unit wouldn't properly lock. The inside has moldy ceilings, broken things in the kitchen, filthy bathroom, the knob to the hot water in the shower was completely gone. The AC couldn't keep up so we were sweating all night. Then in the middle of the night the loudest DJ/pool music came on to wake us up. It happened three times between 2-4 am even after I repeatedly asked the front desk to solve the issue. When we got there they said the pool was closed (at 5pm?) but someone was loudly swimming later for over an hour. It was a quick night stopover on our road trip but we left miserable and tired and uncomfortable. We are pretty flexible travelers and stay in cheap places regularly but this was awful. "

"If you’re looking for a safe place to stay, this place is it. Very safe: enclosed parking, entire property is enclosed, guests wear wristbands to be identified, and you don’t have to leave for food, drink, or pool. The cleanliness was average. The people were very nice and helpful. "