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"Great location, very clean and awesome customer service. "

"This hotel was great! Although we came while they were under construction, the staff and stay was super friendly and helpful!"

"A lot of amenities for the price. Great location, especially if going on a cruise. Staff is very accommodating. Would definitely stay again."

"Great location "

"Able to accomodate early check in. Long wait for elevator, as one was out of service. Unfortunately alot of homeless individuals all around downtown, not the fault of hotel. "

"Room was well maintained, parking was convenient, close to interstate."

"Very nice hotel located in the downtown area. Very friendly and helpful staff. "

"Fantastic customer service at check in "

"Great service. Great stay. Satisfied with everything. Will return to CitizensM if I come back!"