When we arrived away property, there were garbage pails all over the driveway and a bin with soiled linens on front porch that was attracting flies which then came into the house when we opened the door. Found another bin of dirty linens in the garage. We were not able to put cars in garage as stated . The front entryway floor as well as the rest of the house had sand and dirt on them, the mats and rugs in the house appeared to not not have been cleaned in years. Really gross. Just throw them out and don't put out Rugs. Kitchen was dirty. Pail with no bag had food stuck to it, pasta on the floor, coffee machine had molded grinds in it, fingerprints all over the place- furniture,appliances. Paid for linens and not given enough- one roll of toilet paper and one tiny bar of soap for 6 adults who were using 3 bathrooms. Closets in bedrooms smelled bad. Amongst other issues. We called the resort company. Was on hold for over a hour and then sent to voicemail. Called them for days and never got through to anyone. I emailed them and they never responded to either our entire stay. We had to go to store and buy cleaners and spend the first night cleaning and disinfecting the house instead of celebrating our friends 50th birthday and my husband's birthday. The entire stay no one returned our calls or emails. Upon checkout, I was telling the woman about all the issues that occurred when another employee, Ron comes over and starts yelling at me for getting confrontational with her which I was not. But i guess he thinks me saying what was wrong with the unit as being a confrontation is an issue. He then continued to berate his managers and that they don't do their jobs. That they are not on premises, don't care and leave them to deal with everyone's complaints but that they have no authority to do anything about it. I am not one to post reviews but I have rented condos and houses before and have never been so disappointed in my stay and then to be treated like I did something wrong is just unacceptable. I would not recommend this unit or Resort Quest especially at a time when additional measures for disinfecting and cleanliness should be taken because of COVID. I felt our health were put at risk because of the condition the house was in. Hopefully we don't get sick.