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“Great!”

“The location is good. However this is an old hotel, most of the lifts are out of service for my entire trip (8 days), and I was even trapped in the lift for few mins. Besides, the housekeeper is impolite and he felt annoyed when my husband requested for the wrong item. ”

“Friendly and helpful staff upon our check in. The room that we stayed was clean, tidy and well maintained. ”

“房間很簡潔~櫃台人員熱情~最重要的是地點很棒~”

“The location was good as close to Paddington station . The rooms were clean and the staff friendly and helpful. We stayed in the lower floor room and we need to carry our luggage through the narrow stairs. Also if we want to have air conditioning, need to pay extra 10 pounds . The layout of the room was very crowded with 5 beds and no desk and chair to work. The water outflow of the shower very slow, so water got accumulated. Also we could hear the noise of the underground and train.”

“洗手台有點髒、垃圾桶踩踏的地方有些故障”

“I would like to thank Tania for her arrangement of a suitable room for my wife. Her heartfelt care and hospitality will be unforgettable. Her partner working with her over the reception counter Darynd is also very helpful. We appreciate their service!”