「The air conditioning was great, the beds were very comfortable, the pool and pool chairs were fabulous. Only downside is the breakfast is mediocre, and the noise/rooms are very loud if anyone is around you. It sounded like people were bowling. Very safe area, Mexican restaurant next door is okay. We would stay there again for the value.」
「Rooms were clean but I had to be moved three times. The toilet wasn't working in Room 1, the door wouldn't locked in Room 2 and the refrigerator had issues in Room 3.」
「I reserved a room on June 16. When I arrived at the hotel, I was told they were full and could not honor my reservation. I was turned away. They told me I needed to contact Expedia for a refund. Expedia told me I needed to contact OYO Hotel for my refund. Back and forth we went for 6 weeks. No resolution. The OYO hotel manager said, "It's been forwarded to management." Both Expedia and OYO were unhelpful - blaming each other. I still haven't gotten my refund. In short, they stole my...