“I chose this Hotel due to the location for a visit to Hampton Court Palace. It was only a short drive to the Palace and Richmond, great local pubs !
Couldn’t fault the Hotel, fantastic breakfasts, fabulous gardens and friendly staff.
Room was comfortable and clean and Bathroom well stocked with toiletries etc.
We would definitely visit here again.
”
"I'm very concerned with the sleeping quality that I can get in a hotel so this hotel is between 3 to 4 out of 5 for me. The bedding is very comfortable and the room is very decent and clean. The only downside is that the wall and door are really too thin, and that the hotel is busy with people in and out. The door when closed would create a loud noise capable of waking everyone up. You can hear the music and conversation of the adjacent room easily.
Also, the cleansing staff, although having done a great job in cleaning, was really creating loud noise when they clean (including slamming the door of the cleaning room). Despite putting up "do not disturb" sign outside my room, the staff knocked on my door at 9:20a.m. just to confirm if I need housekeeping service. This is simply too annoying and stressful for a quiet enjoyment of the room."