Alton Riverfront Park Hotels

"Good break fast! Wow "

"Taller toilets! I feel i’m in elementary school in the bathroom there."

"The breakfast was delicious and all support staff were terrific. The bathroom was a little dirty and the towel handle was just sitting on the wall mount and fell off the moment i first dried my hands. Wasnt a big deal but was odd. It was a very busy weekend for them and i understand that not all things can take priority. Overall 5 stars!"

"I accidentally left my jacket in my room that had quite a bit of cash in the pocket. When I realized it was left about 5 hours after we left I contacted the front desk and the housekeeping manager and the hotel manager. Nobody returned my calls or email. I called back multiple times asking for help. Bottom line is they don’t care about their guests and the housekeeping team clearly has dishonest employees on staff.I recommend you do NOT stay here."

"clean room"

"The breakfast and the room were fine, but the cleaning staff left us with completely empty shampoo and body wash dispensers in the shower, and even the hand soap for the sink was completely empty when we got there. Not even a plain bar of soap could be found. It was late when we got there, and we were so tired from traveling all day that we went right to bed. The staff did absolutely nothing to make sure we had a stocked room, and didn’t even ask us how our stay was when we checked out early the next morning. We probably didn’t smell too good, since we didn’t have any soap for our morning shower, so it’s even worse that they didn’t even ask if everything was ok. While I was checking out, I hesitated after he said good day to me, then I waited another few seconds to see if the man at the desk was going to ask me how our stay was, but when he didn’t I just bid him a good day and walked out. We will not be returning to Crown Plaza St Louis Airport on our future travels through St Louis (which is often)"

"The room was very clean and the staff were kind and helpful."

"We stayed for one night for an early flight out the next day. The staff was so nice and friendly. The airport shuttle was great, and I loved that we could leave our car on their property for a fee. The shuttle picked us back up from the airport when we returned. We would definitely stay here again!"

"Best hotel stay ever! The kickback meals are delicious and saved our family so much money! Adults get 3 free alcoholic beverages per night. There is a soda fountain at breakfast and the kickback. The pool was huge! My kids loved the 2 hot tubs! "