Search Apartments in Riviera Maya

"Excellent resort would come again. "

"Excellent service, friendly staff, clean rooms, nice and pleasant atmosphere. "

"The resort offers an exceptional experience, highlighted by its prime location, natural surroundings, and abundant wildlife, including monkeys that frequent guest balconies, as well as a beautiful lagoon and beach. However, I would like to bring to your attention an observation regarding the restaurant service team. Specifically, the server who was attending our table at the begining of our dtay(he was exemplery) was reassigned to the VIP section, resulting in a noticeable decline in service quality. It appears that some team members could benefit from further training in active listening, proactivity, and attentiveness. As repeat guests, we noted a discernible difference in service standards during this visit compared to our previous stays."

"Resort was very clean and kid friendly. Staff was so nice and welcoming. Definitely recommend it "

"Great "

"Several days there were no lounge chairs available by any of the pools. So, we couldn't enjoy the pools."

"Great stay, the extra perks through Expedia including the Preferred Club were worth it"

"The hotel was beautiful and clean. The staff was always very friendly. We found the food offerings to be pretty disappointing compared to other 4-5 star hotels we've stayed at. The TVs had limited channels and were not smart TVs. I’d say this was a lower end 4 star hotel. "

"We had a blast at the family selection pool with the service of Maria and Lizbeth. The beach bar had great premium service. The areas are massive so be prepared to walk. Lots of shuttles are available though. Food was excellent at every restaurant we went to (Italian, Steakhouse, Bamboo, The Nest, French @ TRS). "