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DoubleTree by Hilton Rochester

4.0 star property
Travelers can plunge into the indoor pool for post-sightseeing relaxation and hop on the area shuttle for easy exploration of Rochester's attractions

Choose dates to view prices

Located near Marketplace Mall, DoubleTree by Hilton Rochester features an indoor pool with sun loungers and a peaceful garden. Guests start their day at Bistro 252 with American breakfast options. Previous visitors consistently praise the attentive staff.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is HK$803
HK$915 total
includes taxes & fees
9 Apr - 10 Apr

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard, One King and One Sofa Bed

Premium bedding, in-room safe, desk, iron/ironing board

Standard, One King and One Sofa Bed

8.2 out of 10
Very good
(52 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Sofa bed
Premium bedding
Private bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for One King Bed, Non-Smoking, Accessible

Premium bedding, in-room safe, desk, iron/ironing board

One King Bed, Non-Smoking, Accessible

8.6 out of 10
Excellent
(22 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for One King Bed, Accessible, Roll In Shower

Premium bedding, in-room safe, desk, iron/ironing board

One King Bed, Accessible, Roll In Shower

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom

Premium bedding, in-room safe, desk, iron/ironing board

Junior Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Private bathroom
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed with Sofa bed (with Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Private bathroom
Hairdryer
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking (Mobility & Hearing, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Shower)

7.6 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

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Bar (on property)

Holiday Inn Hotel & Suites Rochester - Marketplace by IHG

Rochester
  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
8.0 out of 10, Very good, 1,000 reviews
The price is HK$712
HK$811 total
includes taxes & fees
15 Mar - 16 Mar
Holiday Inn Hotel & Suites Rochester - Marketplace by IHG
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About the area

Located in Rochester, DoubleTree by Hilton Rochester is near the airport. Travellers who have shopping on the agenda can visit Marketplace Mall and Eastview Mall, while those looking for another kind of activity may want to explore Strong. Looking to enjoy an event or a match? See what's going on at Tim Hortons Iceplex or Blue Cross Arena. Spend some time exploring the area's activities, including skiing. Visit our Rochester travel guide
Map
1111 Jefferson Rd, Rochester, NY, 14623

What's nearby

  • Vietnam Veterans Memorial, Bald Hill, Long Island, New York
    Veterans Memorial Park
    3 min drive - 3.6 km
  • Monroe Community College
    16 min walk - 1.4 km
  • Tim Hortons Iceplex
    1 min drive - 1.8 km
  • Marketplace Mall
    3 min drive - 2.9 km
  • Fair and Expo Center
    5 min drive - 3.6 km

Getting around

  • Rochester Station
    17 min drive
  • Rochester, NY (ROC-Greater Rochester Intl.)
    9 min drive

Restaurants

  • Chick-fil-A
    19 min walk
  • Shake Shack
    13 min walk
  • McDonald's
    15 min walk
  • Bill Gray's Regional Iceplex
    4 min drive
  • BJ's Restaurant & Brewhouse
    16 min walk

About this property

DoubleTree by Hilton Rochester

Upscale hotel near Marketplace Mall
Located close to Tim Hortons Iceplex, DoubleTree by Hilton Rochester provides a free food/drink shopping service, a terrace and a garden. The on-site American cuisine restaurant, Bistro 252, serves breakfast. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a bar.
You'll also find perks such as:
  • An indoor pool, along with sunloungers
  • Free self-parking
  • Buffet breakfast (surcharge), a free local area shuttle and motorhome/coach/lorry parking
  • Express check-out, a front desk safe and a banquet hall
  • Guest reviews give top marks for the pool and helpful staff
Room features
All 248 rooms feature comforts such as premium bedding and laptop-compatible safes, as well as thoughtful touches such as free WiFi and air conditioning. Guest reviews speak positively of the cleanliness rooms at the property.
More amenities include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with showers and free toiletries
  • 32-inch LCD TVs with premium channels
  • Fridges, coffee/tea makers and daily housekeeping

Similar properties

Bar (on property)
Holiday Inn Hotel & Suites Rochester - Marketplace by IHG
  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
8.0 out of 10, Very good, 1,000 reviews
The price is HK$712
HK$811 total
includes taxes & fees
15 Mar - 16 Mar
Holiday Inn Hotel & Suites Rochester - Marketplace by IHG
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 3 miles
  • Free shopping centre shuttle
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekday buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 15.50 for adults and USD 8.95 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bistro 252
  • Trellis Lounge

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 12,480 square feet of conference space
  • 7 meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1985
  • Designated smoking areas

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately USD 15.50 for adults and from USD 8.95 for children
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The sauna (surcharge) is open 9 AM-8 PM daily. Access is limited to 1 guest at a time.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Pool access available from 7:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Rochester Hotel
DoubleTree Hilton Rochester
DoubleTree by Hilton Rochester Hotel
DoubleTree by Hilton Rochester Rochester
DoubleTree by Hilton Rochester Hotel Rochester

Frequently asked questions

Does DoubleTree by Hilton Rochester have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM to 10:00 PM.

How much does it cost to stay at DoubleTree by Hilton Rochester?

As of 11 Mar 2026, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Rochester on 9 Apr 2026 start from HK$803, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is DoubleTree by Hilton Rochester pet-friendly?

No, only service animals are welcome at the property.

How much is parking at DoubleTree by Hilton Rochester?

Self-parking is free at this property.

What time is check-in at DoubleTree by Hilton Rochester?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at DoubleTree by Hilton Rochester?

Checkout is at 11:00 AM.

Where is DoubleTree by Hilton Rochester located?

Situated near the airport, this hotel is 1.3 mi (2.2 km) from Marketplace Mall and 1.6 mi (2.6 km) from Tim Hortons Iceplex. University of Rochester and Rochester Institute of Technology are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

DoubleTree by Hilton Rochester Reviews

7.8

Good

8.0

Cleanliness

7.0

Location

8.2

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 451 out of 1001 reviews
Rating 8 - Good. 211 out of 1001 reviews
Rating 6 - Okay. 141 out of 1001 reviews
Rating 4 - Poor. 100 out of 1001 reviews
Rating 2 - Terrible. 98 out of 1001 reviews

Reviews

10/10 Excellent

Darrayl

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful facility, great staff, clean and comfortable room
Stayed 3 nights in Jan 2026

10/10 Excellent

Marianne

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, welcoming staff, beautiful first fyarea.
Stayed 1 night in Jan 2026

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Busy check in bc there was some type of sports tournament, but I watched staff have to deal w a difficult person checking in, and they were still very professional and prompt. They kept the line moving. Pool area was nice. Room clean. Would stay again.
Stayed 1 night in Jan 2026

8/10 Good

Angela C

Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable bed. Very clean. Friendly staff. Need more electrical outlets and we missed getting the trademark chocolate chip cookies
Stayed 1 night in Dec 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful atmosphere, large dining area for breakfast & clean/ comfortable rooms. Will definitely stay here again!
Stayed 1 night in Jul 2025

8/10 Good

John

Liked: Cleanliness, amenities, property conditions & facilities
Cleanliness of our room
Stayed 1 night in Nov 2025

10/10 Excellent

Gayle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Great stay. In town for just one night after a long drive. The hotel was clean, comfortable, and in a convenient location.
Stayed 1 night in Aug 2025

10/10 Excellent

Franklin

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel and location.
Stayed 2 nights in May 2025

10/10 Excellent

Karen

Liked: Amenities
A little construction going on in the hotel but our room was all completed and very clean.
Stayed 1 night in Oct 2025

8/10 Good

Astrid

Liked: Cleanliness, staff & service, amenities
The room was spacious and the bed was very comfortable. The TV was nice and you could access your own Netflix or YouTube account. Unfortunately, there were some problems such as very outdated plumbing that made for slow drainage of the sink and having to flush the toilet many times. Also, a group of hockey players that were gradeschool age were in the hotel and they made a terrible noise through very late at night. The staff was pleasant and friendly. Breakfast was good when buffet was available, but not great when buffet was not available. Dinner options were not comprehensive enough for somebody who might have allergies or special diets.
Stayed 6 nights in Jan 2026

8/10 Good

JACKIE

Liked: Cleanliness, amenities, property conditions & facilities
Great stay and service 👍
Stayed 3 nights in Jun 2025

10/10 Excellent

Lindsay

Liked: Cleanliness, amenities, property conditions & facilities
Perfectly nice room, property was clean and quiet.
Stayed 1 night in Jul 2025

8/10 Good

Lesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay, staff was excellent
Stayed 2 nights in Feb 2025

10/10 Excellent

JoAnne

Liked: Amenities
We had a good stay and even though the construction was loud we had a good stay.
Stayed 1 night in Jul 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire stay was quite peaceful and lovely . Staff were kind , the entire place was very clean and I enjoyed being able to check out from the Hilton app
Stayed 1 night in May 2025

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here often and are usually very happy. The bar/restaurant is always great and staff very nice.
Stayed 1 night in May 2025

10/10 Excellent

Jeanine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in a great location. Convenient to dining, shopping, and thruway.
Stayed 1 night in Mar 2025

10/10 Excellent

Taryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the property for the Tattoo expo. Very comfortable room, excellent service!
Stayed 1 night in Apr 2025

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and very clean. Absolutely love all the plants and the pool.
Stayed 1 night in May 2025

10/10 Excellent

Ramone

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience. The staff was a great help the entire Stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable The fitness center was well kept Staff was very nice
Stayed 2 nights in Apr 2025

8/10 Good

James

Nice stay

Are over night stay was very nice. The check in was quick but he didn’t say much, never told us where to head for the elevator and found out later he was supposed to give us a cookie at check in. He left the desk as soon as we started to leave. We felt like we were interrupting him. We ask and found the elevators. We had dinner there and breakfast both nice. Overall we were happy with everything. Plus parking was great.
Stayed 1 night in Sep 2025

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, staff very friendly
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were amazing. Shoutout to Lori from front desk who was very accommodating.
Stayed 1 night in Apr 2025

10/10 Excellent

SHARON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was there only for a few hours. The staff was helpful suggesting a good place to eat and how to get there
Stayed 1 night in May 2025