Penrith Rookin House Activity Centre Hotels

"A great family runs this place. A very warm welcome and an enjoyable stay"

"Great little space for a stay near beautiful keswick, cottage was located a 10-15 minute drive from the town centre & gorgous walks local throughout. Clean, tidy cottage with a great shower. Only slight issue was the kitchen was very compact so would benefit from a wooden top that could be placed over the sink to give more work top space. Some clear instructions for the oven would be great too as it was difficult to use, had to google how to use and even then couldnt get it working 100%. Overall a lovely great stay & we would stay here again x"

"Absolutely lovely cottage. Had phesants eating outside patio doors. Views was amazing . Alreay booked it again for later in year. "

"Really fab. Great place to stay. Clean, warm and very well equipped. Nice touches - the owner left biscuits, chocolates and a personal Christmas card. Recommended However, the property was badly let down by the agent - Sykes who provided poor service. The booking contract was with Hotels but I had to add an account with Sykes who then asked for an additional £13 for the basic booking. I had to spend some time talking and emailing to Sykes / Hotels to get it sorted. Poor set-up by Sykes with their 3rd party sales agent. I’ll be going out of my way to avoid Sykes"

"Lucy’s lodge was a lovely stay! Easy access, great location and cute lodge. Hot tub was fabulous and had no temperature issues, lovely and hot on arrival! Overall lodge was very clean, from kitchen to bedroom! No noise! Few minor issues need addressing such as shower doesn’t drain and water rises quickly while using. Radiator is extremely tired and definitely needs replacing. Most disappointing problem we had with lodge there was pieces of carpet lay outside the front of lodge, which could of easily been moved. Lodge does need slight bit of tlc, nothing major. Kitchen was really well equipped but could do with two pint glasses and two flutes but flutes not necessary. Apart from that little moan it was the perfect stay and would 100% return. Absolutely fabulous value for money!!! I promise those issues really are minor, just the shower does need sorting but I can’t recommend this stay enough! Perfect stay!"

"Lovely little place. Completely silent at night"

"Great location and character. Quiet. Easy for walks to Ullswater and surrounding fells. Heating could do with improvement so that guests have control of when it is on and temperature. Could do with a bit more cleaning in places. "

"Great property, only critism is no detail on how to book a pool slot time, although wasnt an issue as we booked a 2nd property for inlaws and we recieved the information through other booking source. If visiting with small kids who may roll out of bed recomend bringing a bed side guard, travel cot/highcair was available in property."

"Unfortunately, as many have said in the guest book previously. It's a great location, but the property is tired. it's dirty. The sofa is broken, and the amount of dirt in the sofa is awful. Only one set of lights works in the lounge. Black mould in the shower. Old crusty blood on the bedding. Cobwebs in the bedroom. Floorboards loose on the landing. Bathroom carpet gripper sticking up and is a trip hazard. Blinds in both the kitchen and bathroom dont work properly, leaving you with no privacy. The hot tub is broken, and only 2 jets work at full function. Lid is too big and heavy and isn't keeping the heat in. The outside light is broken. Privacy fences around the pool are broken with gaps and holes. The outside seating area is 2 chairs and a broken table squashed in next to the oil boiler, so you get gassed out by the fumes whilst supposedly relaxing. Needs a roof over the top to protect feom weather and pine needles as the garden has bot seen a hoover for several years. The hot tub had lots of needles in before we even got in, which is indicating that it hadn't been cleaned before we got there. Dog barks continuously. No directions, and as it's hidden round the back, after walking past what looked like a tip, it eventually was found. Parking is not the best, and no contact number was provided. I am very disappointed with the property, and repairs need to be done. There is no point leaving feedback if they aren't going to fix the problems that were highlighted in 2018."