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Novotel Suites Rouen Normandie

4.0 star property
Families find relaxation in the garden and terrace of this welcoming hotel while children enjoy the playground and arcade room - a perfect base for exploration

Choose dates to view prices

Novotel Suites Rouen Normandie sits in Quartier Pasteur, offering a family-friendly atmosphere. Guests start their day with breakfast before children head to the playground or game room. The garden and sunny terrace provide peaceful spots to relax with free WiFi and newspapers.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is HK$859
HK$985 total
includes taxes & fees
29 Mar - 30 Mar

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Suite, 1 Double Bed with Sofa bed

Premium bedding, pillow-top beds, in-room safe, desk

Superior Suite, 1 Double Bed with Sofa bed

8.4 out of 10
Very good
(5 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Kitchenette
Fridge
Smart TV
Renovated in 2025
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 1 Queen Bed with Sofa bed

Premium bedding, pillow-top beds, in-room safe, desk

Superior Suite, 1 Queen Bed with Sofa bed

9.6 out of 10
Exceptional
(10 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Kitchenette
Fridge
Smart TV
Renovated in 2025
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Suite

Premium bedding, pillow-top beds, in-room safe, desk

Executive Suite

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Kitchenette
Fridge
Smart TV
Renovated in 2025
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Superior Suite, Multiple Beds

Premium bedding, pillow-top beds, in-room safe, desk

Superior Suite, Multiple Beds

8.0 out of 10
Very good
(3 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Kitchenette
Fridge
Smart TV
Renovated in 2025
  • 323 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Superior Suite, Multiple Beds

Premium bedding, pillow-top beds, in-room safe, desk

Superior Suite, Multiple Beds

8.8 out of 10
Excellent
(10 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Kitchenette
Fridge
Smart TV
Renovated in 2025
  • 323 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
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About the area

Located in Quartier Pasteur, a neighbourhood in Rouen, Novotel Suites Rouen Normandie is near a metro station and on the riverwalk. Musée des Beaux-Arts and Zenith de Rouen are cultural highlights, and some of the area's notable landmarks include Place du Vieux-Marche and Gros Horloge. Looking to enjoy an event or a match while in town? See what's going on at Rouen Expo Park. Visit our Rouen travel guide
Map
10 Quai Boisguilbert, Ilot Pasteur, Rouen, Seine-Maritime, 76000

What's nearby

  • Gros Horloge featuring heritage architecture
    Gros Horloge
    15 min walk - 1.3 km
  • Rouen Cathedral featuring a church or cathedral, heritage architecture and religious aspects
    Rouen Cathedral
    16 min walk - 1.4 km
  • Quartier Vieux Marché-Cathédrale showing heritage elements
    Tour Jeanne d'Arc
    19 min walk - 1.6 km
  • Place du Vieux-Marche
    12 min walk - 1.0 km
  • Kindarena
    12 min walk - 1.1 km

Getting around

  • Theatre des Arts Tram Station
    16 min walk
  • Palais de Justice Tram Station
    18 min walk
  • Paris (BVA-Beauvais)
    95 min drive

Restaurants

  • Au Bureau
    5 min walk
  • Bar des Fleurs
    13 min walk
  • Bar'ouf
    11 min walk
  • La FabriK à Rouen
    6 min walk
  • Le Rouf
    15 min walk

About this property

Novotel Suites Rouen Normandie

Upscale family-friendly hotel located near Seine with rooms refurbished in 2025
Located close to Place du Vieux-Marche and Gros Horloge, Novotel Suites Rouen Normandie provides a terrace, a coffee shop/cafe and a garden. In addition to a library and dry cleaning/laundry services, guests can connect to free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
Other perks include:
  • Buffet breakfast (surcharge), self-parking (surcharge) and express check-out
  • Babysitting (surcharge), a lift and multilingual staff
  • A front desk safe, smoke-free property and a vegetable garden
  • Guest reviews say great things about the helpful staff
Room features
All 79 rooms have comforts such as premium bedding and air conditioning, in addition to perks such as free WiFi and safes.
Extra amenities include:
  • Highchairs, baby baths and children's books
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and separate baths/showers
  • 50-inch Smart TVs with streaming services and premium channels
  • Kitchenettes, fridges and microwaves

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking
  • Street parking available
  • Parking on site (EUR 15 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6 AM to 10 AM on weekdays and 6 AM to 11 AM on weekends; EUR 21 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Library
  • TV in common areas

Family friendly

  • Baby bath
  • Babysitting (surcharge)
  • Children's books
  • Children's games
  • High chair
  • In-room cot
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Outdoors

  • Garden
  • On the riverwalk
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Braille/raised signage
  • Lift (79 centimetre wide door)
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2007
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated guestrooms - March 2025
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with premium satellite channels
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Kitchenette
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Heating
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 30
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 30
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 15 per pet, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 15 and younger eat free breakfast
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.20 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 21 per person
  • Self-parking fee: EUR 15 per day
  • Pet fee: EUR 15 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, ANCV Cheques-vacances and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Novotel Suites Rouen Normandie Hotel
Novotel Suites Normandie Hotel
Novotel Suites Rouen Normandie
Novotel Suites Normandie
Accor Rouen Normandie
Suite Novotel Rouen Normandie Hotel Rouen
Novotel Suites Rouen Normandie Hotel
Novotel Suites Rouen Normandie Rouen
Novotel Suites Rouen Normandie Hotel Rouen

Frequently asked questions

Is Novotel Suites Rouen Normandie pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at Novotel Suites Rouen Normandie?

As of 8 Mar 2026, prices found for a 1-night stay for 2 adults at Novotel Suites Rouen Normandie on 29 Mar 2026 start from HK$859, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Novotel Suites Rouen Normandie?

Self-parking is available for EUR 15 per day. Limited spots are available. There is free parking nearby.

What time is check-in at Novotel Suites Rouen Normandie?

Check-in start time: 3:00 PM; check-in end time: anytime. Early check-in is available for a fee of EUR 30 (subject to availability).

What time is check-out at Novotel Suites Rouen Normandie?

Checkout is at noon. Late checkout is available for EUR 30 (subject to availability).

Where is Novotel Suites Rouen Normandie located?

This family-friendly Rouen hotel is located on the riverwalk, within 1 mi (2 km) of Seine, Place du Vieux-Marche and Gros Horloge. Rouen Cathedral and Musée des Beaux-Arts are also within 1 mi (2 km). Palais de Justice Tram Station is 18 minutes by foot and Theatre des Arts Tram Station is 16 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Novotel Suites Rouen Normandie Reviews

8.8

Excellent

9.0

Cleanliness

7.8

Location

8.6

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 440 out of 944 reviews
Rating 8 - Good. 392 out of 944 reviews
Rating 6 - Okay. 84 out of 944 reviews
Rating 4 - Poor. 23 out of 944 reviews
Rating 2 - Terrible. 5 out of 944 reviews

Reviews

10/10 Excellent

Ertie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, easy access, walkable, buffet breakfast with great variety
Stayed 6 nights in Dec 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, comfortable, great service and breakfast
Stayed 1 night in Jul 2024

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hôtel

Great place, great location
Stayed 1 night in Aug 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Clean and comfortable plenty of parking. The breakfast was good lots of choices. My daughter loved the fresh pancakes.
Stayed 1 night in Jun 2025

8/10 Good

Alfio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location close to the center.
Stayed 1 night in Aug 2024

10/10 Excellent

Kerri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Staff very helpful.
Stayed 1 night in Jul 2023

10/10 Excellent

Vivienne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Great, large room with everything we needed
Stayed 1 night in Aug 2023

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A well located hotel with lovely staff

Welcoming and helpful staff both on reception and during breakfast. The room was spotless and well equipped although there should be a couple of bottles of water in the room. There was 2 glasses in the fridge but no water on a hot day. Otherwise it was great.
Stayed 1 night in Aug 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and tidy room with a good breakfast.
Stayed 1 night in May 2024

10/10 Excellent

Betina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Walking distance to town. Directly across from the River and the wharf eating and dining. Great location. Parking underground.
Stayed 1 night in Jun 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good newish hotel, room very spacious and clean. Only downside is that the lift is always in use so takes time getting in and out of hotel/car park.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Travelling with kids made easy! Excellent room layout with coffee, microwave, fridge etc. Helpful and friendly staff.
Stayed 5 nights in Jul 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weak air com for a suite room, sleep suffered as a result. Staff lovely and helpful. Great location for river attractions, bars and bars old town.
Stayed 1 night in Aug 2024

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities
Really lovely! I loved the sink by the coffee making facilities and the separate sinks in the toilet and bathroom. Everything was thought out. I’d definitely stay there again.
Stayed 1 night in Aug 2023

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for family stopover

We had a stop off en route south. The family room had perfect facilities with two single beds for the children and a large double. Also a fridge and microwave to prepare snacks or breakfast. Just what we needed with a child needing specialist food.
Stayed 1 night in Oct 2024

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable, busy traffic outside but not too bad. Helpful staff!
Stayed 2 nights in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms were clean and already set up for the family. Having 2 neighbouring rooms allocated was very useful with 4 kids. Breakfast had something for everyone. In walking distance of the old town made it a great location.
Stayed 1 night in Aug 2023

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great but one flaw

Stayed for a night on our way back to Calais, it turns out this is a popular thing to do at this hotel as it was very busy. The hotel is in a great location, clean and very comfy beds. Staff are really friendly and helpful. The one thing that lets this place down is the breakfast experience. Food was good enough but the area where it is served can’t cope with a lot of people. Lack of tables, queues for food and plates weren’t replenished quick enough. However, above all, this place was great and we’d definitely start again, we’ll just try to get to breakfast before everyone else.
Stayed 1 night in Aug 2025

10/10 Excellent

Matthew

Liked: Amenities
Very easy to get to and good parking options. (We found free street parking around the building but there is also a parking garage). The room was clean and comfortable for our family of 4. Great breakfast ( added cost). We walked to downtown Rouen as well as good dinner options along the Seine.
Stayed 1 night in Mar 2024

8/10 Good

Gonzalo

Liked: Cleanliness, staff & service, property conditions & facilities
The room was spacious and comfortable, the shower/sink area is small. The staff was very friendly and there was a nice coffee machine in the lobby with free coffee, which we appreciated. The location was not great and you only have a strip of restaurants nearby and walking to the city center was far, so we drove and parked there, but the hotel area felt safe.
Stayed 1 night in Sep 2024

8/10 Good

Gianluca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was good, room was spacious and beds were confortable. The only real improvement can be in the bathroom, the toilet was in another room in respect to the shower/tube that was in another part of the room, honestly not the best
Stayed 1 night in Aug 2023

8/10 Good

Daphna

Liked: Cleanliness, staff & service, property conditions & facilities
A few issues bothered us:t - we were 3 bu3rd bed was nor ready althoughwe checked in late (we had to wait till 10pm) *2nd couple of slippers - unwrapped, and included 2 left ones (no 3rd at all). And we felt you need slippers in this room) Also - it is a strange feeling in the toilet - it is like on an aircraft. Nothing wrong, just strange. But alll and all - good hotel with friendly service and great location (bus stop on the corner - 3 buses, 3 stops to the city center). Nice variation for breakfst, and once more - very friendly helpful staff.
Stayed 2 nights in Oct 2025

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We appreciate owners front desk helped us to get a cab. when our Uber did not show up. The couch pull out was 2 smaller cots and they were squeaky and not very comfortable (lumpy). When we stayed here in January, the pullout couch was 1 bed and it was very comfortable.
Stayed 2 nights in Mar 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice

We used this as a stopover on our way through to the Alps, and was perfect for this. Easy to get to, secure underground parking (additional charge but worth it for peace of mind). Family room perfect for us with two boys who were happy to share a large double bed. Room was clean and fresh, had all we needed. No restaurant as such unless you're looking for pizza, but plenty of choice for dinner just a short walk away by the river. Breakfast was very good, nice selection and good quality. Overall very happy with our one night stay, and would be happy to recommend based on our experience.
Stayed 1 night in Aug 2024

10/10 Excellent

vadim

Liked: Amenities
New and consequently very clean throughout hotel. Very comfortable room and bed. Thoughtful and pleasant contemporary design in the room. Helpful staff. Convenient mini store for food in reception area. Breakfast is fine. Parking is paid but it's typical in the city. Location is not the most convenient to get to city center but can't have everything. All in all very pleasant stay. First time in Novotel, now will be looking for novotels for further stays.
Stayed 1 night in May 2024