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关于圣安东尼奥机场万怡酒店的点评

3 out of 5
圣安东尼奥机场万怡酒店
8615 Broadway St, San Antonio, TX

点评

8.4

很好

10 分 - 超赞。500 条好评，共有 1000 条点评" "
8 分 - 还可以。285 条好评，共有 1000 条点评" "
6 分 - 一般。123 条好评，共有 1000 条点评" "
4 分 - 很差。44 条好评，共有 1000 条点评" "
2 分 - 糟糕。48 条好评，共有 1000 条点评" "

8.8/10

清洁度

8.8/10

员工和服务

8.4/10

服务设施

8.6/10

住宿条件和设施

8.8/10

环保

点评

2/10 糟糕

Mark

与家人出行
不满意：住宿条件和设施，清洁度
This property was not very nice , they charged us for parking there , I meant what ? Plus my description said breakfast included then we were getting charged per person for breakfast . Stysoe of the hotel was old .
2024 年 5 月入住 2 晚

10/10 超赞

EILEEN

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 3 晚

8/10 还可以

Casey，Cody

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
It’s not as nice of a building as most Marriotts. The staff was very friendly. The food was just okay. Conveniently close to the airport.
2024 年 5 月入住 1 晚

10/10 超赞

Peter

2024 年 4 月入住 1 晚

6/10 一般

Matthew

与家人出行
满意：清洁度、员工和服务、服务设施
Room is set up oddly, TV is to the left of the bed and fold out couch is at the bottom of the bed. Bed faces patio door/balcony. Room setup just feels odd. Tv has its own timer and turns off on its own without the sleep timer on, probably every half hour or so. Beside that bed is comfortable. Hallways need updated outside of the room. Looks like the walls and ceiling haven’t been cleaned in many years, but it appears to be because of lack of maintenance not lack of cleaning…more wear and tear.
2024 年 4 月入住 1 晚

2/10 糟糕

Amy，Kingsville

不满意：住宿条件和设施，清洁度
Ns
2024 年 4 月入住 1 晚
RC 于 2024年04月26日 的回复
Hello and thank you for your recent stay. Yes- our hotel is a non-smoking hotel. I apologize if this was an unpleasant surprise for you. Safe travel!

10/10 超赞

Anthony，Helena

满意：清洁度、员工和服务、住宿条件和设施
Nice quiet arrival.
2024 年 4 月入住 1 晚

10/10 超赞

Terrence，Carlsbad

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Hotel staff, particularly the front desk, are absolutely the best. Never encountered such incredible customer service at a hotel and I have been traveling frequently for business for over 25 years. Property is also extremely close to the airport.
2024 年 4 月入住 5 晚

6/10 一般

Edward

满意：清洁度、员工和服务、住宿条件和设施
I was not informed until checkin that there was a $10.00 charge for parking at the location. The parking lot was not secure and the access gates were not functioning.
2024 年 3 月入住 1 晚

10/10 超赞

Amalia

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Close to airport
2024 年 3 月入住 1 晚

10/10 超赞

David

满意：清洁度、员工和服务、服务设施、住宿条件和设施
It was nice and quiet
2024 年 3 月入住 2 晚

10/10 超赞

Keith

2024 年 3 月入住 1 晚

10/10 超赞

Cinthia

与家人出行
满意：清洁度、员工和服务、服务设施
.
2024 年 3 月入住 1 晚

6/10 一般

COREY，POMONA

2024 年 3 月入住 1 晚

8/10 还可以

Cynthia

2024 年 3 月入住 1 晚

10/10 超赞

Haydee，Edinburg

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Excellent location and clean, spacious, quality room(s).. will definitely stay again.
2024 年 3 月入住 1 晚

10/10 超赞

Ruben

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
This property went above and behind to make sure we felt at home. The gentleman at the front was very friendly and helpful! For dinner Marco did an excellent job making sure he checked up on us after making our food and had we had a great conversation with him.
2024 年 3 月入住 1 晚

10/10 超赞

Warren

商务旅客
满意：住宿条件和设施，清洁度
The usual high quality on the Marriott Courtyard is seen in this facility.
2024 年 3 月入住 1 晚

10/10 超赞

Gary

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Perfect stay
2024 年 2 月入住 1 晚

10/10 超赞

Elda

与家人出行
Clean and friendly. Marco made us delicious food that evening we were starving
2024 年 2 月入住 1 晚

10/10 超赞

Rossana

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 2 月入住 1 晚

8/10 还可以

Ashley

团体旅客
满意：清洁度、员工和服务、服务设施
Bathrooms appeared to have been recently remodeled and were nice but the rest of the rooms/property could use a facelift. Comfy beds and pillows though. Nice desk staff to check us in late (10 PM). Breakfast available for a fee and it’s $10/night per car to park but lot is secure. Typical for properties near airports.
2024 年 2 月入住 1 晚

10/10 超赞

samuel

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Amazing service
2024 年 2 月入住 2 晚

6/10 一般

COREY，POMONA

2024 年 2 月入住 1 晚

8/10 还可以

RENEE

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
estuvo correcto
2024 年 2 月入住 2 晚

10/10 超赞

Michael

2024 年 1 月入住 2 晚

8/10 还可以

Lorena

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚

10/10 超赞

Jose Antonio Garcia

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Excelent service and facilities
2024 年 1 月入住 1 晚

2/10 糟糕

Danielle

2024 年 1 月入住 1 晚

10/10 超赞

Cynthia

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Transportation to airport. Cleanliness, staff very helpful and friendly!
2024 年 1 月入住 1 晚

10/10 超赞

Camila

满意：清洁度、员工和服务、住宿条件和设施
I love it , is clean , nice , excellent people working there
2024 年 1 月入住 1 晚

10/10 超赞

Ivan

与家人出行, 团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Special thanks to Svetlana she is amazing patient and courteous in general good services, thak you, I'll be back soon
2024 年 1 月入住 1 晚

6/10 一般

Stan

与配偶出行
满意：服务设施，员工和服务
It was 20 degrees outside and our room was freezing because housekeeping had unplugged the wall heater. Took quite awhile to be warm enough to shower!! Asked for a wake up call, no one called. Luckily we woke up in time
2024 年 1 月入住 1 晚

10/10 超赞

Ana Paola

2024 年 1 月入住 1 晚

10/10 超赞

Don

2024 年 1 月入住 1 晚

10/10 超赞

Pablo

与配偶出行, 团体旅客
2024 年 1 月入住 1 晚

8/10 还可以

LEANDRO

2024 年 1 月入住 1 晚

8/10 还可以

María Guadalupe

2024 年 1 月入住 1 晚

2/10 糟糕

Vickie

与家人出行
Refusal of cancellation.
There was a family emergency related to a death in the family occurring 12 hr after cancellation deadline. I called Hotels.com as well as Courtyard directly with refusal to credit my stay 12/28 for one night. I even asked if I could get credit and use this night another night but was refused. I feel this was unreasonable under my circumstances and will not be using Courtyard again.
2023 年 12 月入住 1 晚

2/10 糟糕

Miguel

与家人出行
不满意：清洁度、员工和服务、住宿条件和设施
Everything pretty old and dirty
2023 年 12 月入住 1 晚

10/10 超赞

RUBEN

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 1 晚

10/10 超赞

Oralia

2023 年 12 月入住 1 晚

6/10 一般

Jason

2023 年 12 月入住 3 晚

4/10 很差

Carolina

不满意：清洁度、员工和服务、住宿条件和设施
It is close to the airport so it is very noisy. The rooms are average. The room had a weird smell. It was not pleasant at all.
2023 年 12 月入住 3 晚

8/10 还可以

Philip

2023 年 12 月入住 2 晚

8/10 还可以

Roberto，Anthony

商务旅客
满意：清洁度、员工和服务、住宿条件和设施
不满意：服务设施
Didn't like the huge tv next to the bed, worst bed position ever
2023 年 12 月入住 1 晚

10/10 超赞

Stephen

满意：清洁度
2023 年 10 月入住 1 晚

8/10 还可以

Deedy

满意：清洁度、员工和服务、住宿条件和设施
2023 年 11 月入住 1 晚

10/10 超赞

Natalie

满意：清洁度、员工和服务、住宿条件和设施
Loved
2023 年 11 月入住 1 晚

2/10 糟糕

Grace

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Stolen taillights
Room is clean, comfortable and everybody was very nice, but we had our 2019 Ford F-250 taillights stolen from the hotel parking lot. Not a good feeling…
2023 年 11 月入住 1 晚