“We didn't have breakfast on the property. which is why we didn't rate it. However, we did get an upgrade on our room for no extra charge! Sweet! When there was a problem with the toilet, it was taken care of promptly. When we needed clean towels, we got them immediately. Tina and Israel were so nice and went out of their way to make us feel welcome. We will definitely remember this motel next time we're in San Antonio. ”
“We didn't have breakfast on the property. which is why we didn't rate it. However, we did get an upgrade on our room for no extra charge! Sweet! When there was a problem with the toilet, it was taken care of promptly. When we needed clean towels, we got them immediately. Tina and Israel were so nice and went out of their way to make us feel welcome. We will definitely remember this motel next time we're in San Antonio. ”
“The staff has been incredibly kind, friendly, and helpful! We were in town on a family emergency and they made arranging the stay and then unexpectedly extending the a breeze. The room has clean and smelled nice, it was also quiet and well maintained outside.”
“The staff has been incredibly kind, friendly, and helpful! We were in town on a family emergency and they made arranging the stay and then unexpectedly extending the a breeze. The room has clean and smelled nice, it was also quiet and well maintained outside.”
“Stayed two nights, everyone was very polite clocking in and out. They offered to clean the rooms, which was very nice but none was needed. I liked it was by the air port my kid loved the planes. A couple next door was playing loud music but it was soad so at least it was enjoyable. Other than that completely enjoyed my stay 👍 will book again ”
“Stayed two nights, everyone was very polite clocking in and out. They offered to clean the rooms, which was very nice but none was needed. I liked it was by the air port my kid loved the planes. A couple next door was playing loud music but it was soad so at least it was enjoyable. Other than that completely enjoyed my stay 👍 will book again ”
“I have been staying at this extended stay for a while. I’ve been happy with my stay so far. The room I’m staying in is still great. The staff was very accommodating and prompted.
The air conditioner decided to go out in this unforgiving heat. I let the helpful owner know. Within the hour I had a new air conditioner unit delivered by the friendly and hard working maintenance guy. ”
“I have been staying at this extended stay for a while. I’ve been happy with my stay so far. The room I’m staying in is still great. The staff was very accommodating and prompted.
The air conditioner decided to go out in this unforgiving heat. I let the helpful owner know. Within the hour I had a new air conditioner unit delivered by the friendly and hard working maintenance guy. ”
“I must say I rate his business at 100%. I was a last minute need and they were there. That facilities are amazing and so clean. It's really close to many food places and grocery store. The price was great! Affordable and nothing complicated. I am so happy with them I requested the same room. It didn't cross my mind when I checked out to extend my visit. But the staff is so supportive they made it happen. I am very happy I experienced this, Thank you!”
“I must say I rate his business at 100%. I was a last minute need and they were there. That facilities are amazing and so clean. It's really close to many food places and grocery store. The price was great! Affordable and nothing complicated. I am so happy with them I requested the same room. It didn't cross my mind when I checked out to extend my visit. But the staff is so supportive they made it happen. I am very happy I experienced this, Thank you!”
"The location is excellent, right in the center of the Riverwalk, which is very convenient, but the service was terrible. I booked a room with two beds, but they gave me a room with only one king-size bed. We stayed for three nights, and on the first night, the water pressure was extremely low, making it almost impossible to shower. We reported the issue to customer service the next day, but the repair attempt was ineffective. We reported the problem again that evening, and only after making three phone calls after midnight did they finally address the issue. Although the water pressure improved slightly, it was still not satisfactory. We requested to change rooms, but they said all rooms were full, even though I clearly saw many available rooms on their online platform. I am a loyal Hyatt customer, and this experience was truly disappointing!"