Houston San Jacinto Mall Hotels

"So many options near the hotel. Restaurants, bars, clubs, coffee. Staff was great, very accommodating. Coffee at Day 6 Coffee Co was a perfect start to our morning. Walking distance to Daikin Park. "

"Very accommodating "

"The worst! I cannot describe how bad it was. Arrived late couldn’t get into rooms doors would not open went to several rooms ended up in a room that was still under construction. Attendant said that the manager told them to over book even thought they were in construction. Room was substandard. Don’t stay. "

"Horrible experience "

"Rooms feel outdated but overall experience was great. Good location for all needs."

"Friendly staff. Hotel room is very dated and bathrooms are cramped. "

"Great central location"

"Our stay at the Holiday Inn Downtown Houston was extremely disappointing. The hotel feels very old and poorly maintained. The rooms are incredibly small and did not feel clean, which made the stay uncomfortable from the start. One of the biggest issues was the lack of hot water. When we called the front desk, we were told to let the water run for 30 minutes before showering to see if it would warm up, which is completely unacceptable for any hotel. To make matters worse, the restaurant downstairs was closed with no notice provided to guests, leaving us scrambling to find other options. Unfortunately, the staff was also rude and less than helpful when we tried to address these issues. Instead of assisting, they seemed uninterested in resolving concerns or improving the situation. Overall, the experience was frustrating and far below expectations. There are plenty of other hotels in downtown Houston—I would strongly recommend staying somewhere else. Just don’t."

"Room was brand new and clean but no amenities, no hangers, no blanket, limited pillows, no hairdryer, iron available only if asked "