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"Loved the room had gotten suite ,staff was wonderful pool was very nice"

"Overall good experience in terms of how clean the property is, organization, staff. Just a small thing with room's hot water but was rapidly fixed. Guys helping with valet parking and people guidance: nice, well informed, kind people."

"This is my second time staying here and it was a spectacular experience once again. Staff is very friendly and helpful! "

"It was perfect. And so was the staff"

"Excellent staff and very clean hotel."

"Nothing works ac barley works mold an old smell very uncomfortable. "

"Next time we come back to Puerto Rico we will be staying here again. Beautiful even with construction. Staff was awesome. We had a blast! Thank you!"

"Unlike other hotels, If you don’t put the maid service sign on your door your room will not be cleaned. Also, arrangements should be made with the airport for guests parking. I had to pay $30 a day to park my rental. That added to the nightly cost of the room…well let’s say I could have gotten someplace cheaper and just as nice. The complimentary breakfast is decent. The hotel is a nice, clean, fabulous scented hotel. Well kept and maintained."

"Yes the room was clean. The staff at the desk had poor attidues and had us wait a very long gome for the 3 rooms that we had. She didn't tell the truth aboug trying to contact me the the room was ready even though I NEVER left the lobby seated right in front of the counters. Once we finally hotbin the room it was alright."