「Very helpful staff. The air conditioning was not working during a hot period and I received a message warning me and asking me if I wanted a refund but I kept the booking. When I arrived at the hotel the staff were very helpful and offered me a fan and complimentary bottle of cold water. For the price I paid it was far more than I expected. Sometimes it’s just a little customer service which makes a problem much easier to accept! In the end sleeping with window open was completely adequate- I...
「Really enjoyed our stay here, beautiful hotel and staff couldn’t do any more for you, so kind and great English which made our lives much easier. Easy to get into Braga and beyond. Breakfast was a bonus and nice to set you up for the day. Very clean and modern and the added bonus was the restaurant - exceptional!」