Santa Cruz Hotel with Pool

"I was very impressed with his property and the staff was very professional, friendly and helpful. My son and I had a great experience and we will definitely be returning back in the future."

"Amazing staff! Beautiful! Great beach perfect vacation "

"The staff was exceptionally courteous, friendly and helpful!!"

"The Hotel is so big that it gives you the opportunity to burn calories. Always clean, everywhere smells good. The only thing was the Wi-Fi, you have to log in again in different places (maybe because its location is between the mountains) & also the TV cable doesn’t work by 1:00 AM. Anyway, me & my Family enjoyed our stay. We also there was nobody to give us the welcome drink at the lobby when we got there. After all, Riu Palace Costa Rica is highly recommended."

"loved the multiple pools and relaxing vibe."

"We had very pleasant stay!! Had fun time!!"

"Is a very nice resort, the buffet food had a good variety. They had fruit out at every meal. The staff was very helpful. We went to italian restaurant for one dinner, the food was excellent. The service was excellent there too. The check in and out was quick. Remember to drink water, it is very warm outside, especially when you are in sun. The beach was beautiful but it has a lot of large rocks. I am not a beach person but ocean views were spectacular. "

"We stayed in a garden view suite with a private pool. The room was excellent!"

"It was so much fun to see cows on the beach! The room we booked was huge and comfortable. My kids really enjoyed the bunk beds and the privacy curtains. The kitchen and living space was nicely equipped. All the nature around the hotel and the set up of the hotel is relaxing and lovely. We did encountered a plumbing issue during our stay that caused our unit to not have water for several hours for two days. The staff were helpful regarding this and accommodate us to shower in a different room. Not necessarily convenient but was not their fault and responded appropriately to the problem. The two restaurants had very similar food options and it was just alright. There were too many flies during meals and that was a nuisance. Staff were friendly at the restaurant as well. The pool and common areas look old and in my opinion could have more maintenance. We saw the pools being cleaned in the morning but the cement looks stained and many insects fall in the water throughout the day that could be cleaned for better enjoyment of the pool. "