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Quality Inn Santa Cruz Downtown Area

2.5 star property
Travelers enjoy the seasonal outdoor pool after beach adventures, with a convenient location that puts Santa Cruz's best attractions within easy reach

Choose dates to view prices

Quality Inn Santa Cruz is minutes from the iconic Beach Boardwalk. Guests start their day with a continental breakfast before exploring nearby attractions. The hotel offers free WiFi and express check-out, providing a straightforward base for Santa Cruz adventures.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Air-conditioning
  • Laundry room
The current price is HK$840
HK$965 total
includes taxes & fees
26 May - 27 May
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About this property

Quality Inn Santa Cruz Downtown Area

  • Hotel remodelled in 2023 and located near Santa Cruz Beach Boardwalk
  • You can look forward to free continental breakfast, a terrace and dry cleaning/laundry services at Quality Inn Santa Cruz Downtown Area. Guests can connect to free WiFi in public areas.
  • Additional perks include:
    • A seasonal outdoor pool
    • Free self-parking
    • Motorhome/coach/lorry parking, express check-out and express check-in
    • A TV in reception, coffee/tea in reception and a 24-hour front desk
    • Guest reviews say great things about the helpful staff
  • Room features
  • All guest rooms at Quality Inn Santa Cruz Downtown Area include comforts, such as air conditioning, in addition to Guests reviews give good marks for the clean rooms at the property.
  • Extra conveniences in all rooms include:
    • Bathrooms with designer toiletries and shower/bath combinations
    • 37-inch flat-screen TVs with premium channels
    • Fridges, microwaves and cots/infant beds

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8.6 out of 10, Excellent, 1,271 reviews
The price is HK$867
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includes taxes & fees
26 May - 27 May
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Express check-in available

Check-out

Check-out before 11 AM

Contactless check-out

Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 30.00, per pet, per night, plus a deposit of USD 100.00 per stay

Service animals are welcome, and are exempt from fees

Welcoming dogs only

Children and extra beds

Children are welcome

2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available.

Cots (infant beds) are available for USD 25 per night

Payment types at the property

Important information

Optional extras

  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
The seasonal pool will be open from March to September
Pool access available from 9 AM to 9 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Quality Inn Santa Cruz Downtown Area have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 9 AM to 9 PM.

How much does it cost to stay at Quality Inn Santa Cruz Downtown Area?

As of 23 May 2026, prices found for a 1-night stay for 2 adults at Quality Inn Santa Cruz Downtown Area on 26 May 2026 start from HK$840, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Quality Inn Santa Cruz Downtown Area pet-friendly?

Yes, dogs are allowed at this property. There's a deposit of USD 100.00 per stay and a fee of USD 30.00 per pet, per night. Service animals are exempt from fees.

How much is parking at Quality Inn Santa Cruz Downtown Area?

Self-parking is free at this property.

What time is check-in at Quality Inn Santa Cruz Downtown Area?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Quality Inn Santa Cruz Downtown Area?

Checkout is at 11 AM.

Where is Quality Inn Santa Cruz Downtown Area located?

Located in Westside Santa Cruz, this hotel is steps from Ocean Street and within 3 mi (5 km) of Santa Cruz Beach Boardwalk and Monterey Bay. Pacific Avenue and Santa Cruz Mission State Historic Park are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.6

Good

8.0

Cleanliness

7.4

Location

8.0

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 292 out of 1000 reviews
Rating 8 - Good. 366 out of 1000 reviews
Rating 6 - Okay. 190 out of 1000 reviews
Rating 4 - Poor. 88 out of 1000 reviews
Rating 2 - Terrible. 64 out of 1000 reviews

Reviews

Verified

8/10 Good

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good value for the price Staff was very friendly and the rooms are clean It’s not a resort but if you want a nice place to stay while visiting the area I’d recommend this place
Stayed 1 night in Mar 2026
Verified

8/10 Good

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
spacious, quiet, family friendly
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and quiet. Close to shops and restaurants.
Stayed 2 nights in Sep 2025
Verified

6/10 Okay

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
Good location in town, breakfast is quite meager
Stayed 3 nights in Mar 2025
Verified

8/10 Good

Hasley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location in Santa Cruz.
Stayed 1 night in Jul 2025
Verified

8/10 Good

JaNeille

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet hotel, small breakfast.
Stayed 1 night in Mar 2025
Verified

8/10 Good

Lynn

Liked: Staff & service
Pets were welcome but no grass! The room was comfortable enough.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

brittany

Liked: Cleanliness, staff & service, room comfort
Last minute booking but we are so happy with the stay. Room was very clean, beds/pillows were comfy, and the actual grounds was very very quiet. We had people staying on both sides of us plus right above us and we never heard anything. Breakfast was just cereal, oatmeal, and packaged sweets but it was a monday they said there was more options on the weekend. Overall we will be back for our next stay.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Prasad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room given to us very spacious and clean. We had a comfortable stay.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Alejandra

Liked: Cleanliness, amenities, property conditions & facilities
The stay has been excellent & cleanliness of the room implacable
Stayed 1 night in Feb 2025
Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Cheap motel. Comfortable bed. Very basic. Nice staff
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love this place.

This is the second time we’ve stayed here because it’s family friendly and not far from anything. The staff is always friendly and the hotel though on a busy street is quiet.
Stayed 2 nights in Nov 2024
Verified

6/10 Okay

Stoney

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was very roomy and the bed was super comfortable
Stayed 1 night in May 2024
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Cannot complain. Good people managing as well
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Jessica

Staff super nice & helpful. Great place to stay. Close to everything.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Dianne

Liked: Property conditions & facilities
Clean room, comfortable bed, nice staff. Older facility and nothing fancy, but if you need a place to stay in Santa Cruz, it works well. Small offering for breakfast.
Stayed 1 night in Apr 2025
Verified

6/10 Okay

Charlotte

Liked: Cleanliness, staff & service
Beds are comfortable but noisy when you get in and out due to the metal frame. Room walls are very thin, you can easily hear the neighbors (and their dogs). Brekfast is very simple. Parking is convenient and the front desk was friendly. Area is slightly sketchy. For the price, it was ok.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Lorenza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Neighborhood isnt the greatest, but didnt feel unsafe. Continental breakfast was good, my brother absolutely loved the waffles, must've been special mixture lol. Room was clean, comfortable, we were given connecting rooms, very nice people. Would stay again
Stayed 1 night in May 2025
Verified

8/10 Good

Mark

Liked: Cleanliness, room comfort

Good affordable one night stay.

The hotel is a bit sketchy from the street but the room was spotless and quite comfortable.
Stayed 1 night in May 2024
Verified

10/10 Excellent

SANDRA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon checking in the front desk gentleman was so kind and friendly and also gave us information on the boardwalk me and my family stayed a night to enjoy time together and have fun in Santa Cruz beach boardwalk
Stayed 1 night in Feb 2025
Verified

8/10 Good

Tanja and Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient breakfast room. Super nice staff. Clean room with good beds.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple clean hotel. Just needs coffee maker.
Stayed 2 nights in Aug 2024
Verified

6/10 Okay

Luis

Liked: Cleanliness, property conditions & facilities
The room was clean. The Breakfast was disappointing not much of a selection, the Juice mache didn't work and the coffee was disgusting!
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Lloyd

Liked: Staff & service, property conditions & facilities
quick check in and no issues. rooms have new flooring and paint. this stay got two thumbs up. easy walk to downtown Santa Cruz.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Annie

Clean and comfortable.
Stayed 2 nights in Sep 2024