Santa Margarita Hotel with Pool

"Fireplace is on a 30 minute timer. It would be nice to run it throughout the night. The pool area was cluttered and dirty. The hot tub only seats 5 people and there is constantly 8 or more in it. Waited 2 hours to get to use the hot tub and never got to use it. Need a larger pool and hot tub to accommodate the size of the hotel. The Trellis bathrooms are to small, and the King rooms are small on the Trellis Court as well. They try to make a regular King Room look like a suite with a couch and it makes the walk around space small. The shower, sink and toilet are all cramped into a half size bathroom. The room was dirty. The restaurant closes daily at 2 p.m. We ate breakfast, but the service was poor. Had to get up to find someone everytime we wanted a refill. Had to go to the front register without a bill. Then they had to find our waitress to get it. The cashier did not know how to use the register."

"Great location. Friendly and professional staff. Very pet friendly. "

"Staff was wonderful and just steps away from the beach "

"The bathroom didn’t have a countertop. It was just a stand alone sink. I had nowhere to put all my stuff. I tried to change rooms but was told because I paid in advance that I would be chargers $40 per night. The breakfast is pretty darn good with a good variety. There was quite a bit of noise where we were it was just a couple doors down from housekeeping so maybe that was it. Overall it’s a good price & great location. "

"Interesting just like the hotel."

"Went to celebrate both our kids birthday absolutely loved it they left little treats for my kids they were so excited will be goin back again for my birthday in a couple months , this is how amazing this hotel was we were at the beach and my kids just kept asking to go back to Their favorite hotel recommend 100/10 rooms were clean , pool was amazing my kids didn’t want to get out , breakfast was delicious, drinks were immaculate, I’m seriously counting down the days to go back , guest check in was so helpful and amazing as well"

"Clean room, comfortable bed. Excellent customer service, friendly staff. Delicious breakfast. Enjoyed complimentary cocktails, chips, salsa, cheese and crackers during happy hour. Enjoyed the indoor pool! Definitely be back again! "

"Clean room. Friendly staff."

"This hotel is beautiful all around the property. The room was very nice very clean, the bed was a little bit hard for me, and the heat didn’t work. It was just blowing out cold air even when we were upping the temperature however, everything else was beautiful."