The dishwasher in the kitchen must have been broken for a long time because the dishes, silverware, kitchen tools were all dirty but put away in its place. We had to wash everything before you could use it. We reported the dishwasher broken and management co said nothing was going to be done about it, nor did they offer any solution. Also, the dirty kitchen was host to roaches that wondered the common spaces.
The place says it sleeps 12, but it really sleeps 8 comfortably. There were no sheets for the trundle bed and not enough bath towels for all the guests staying. For 9 people, we had 7 towels.
DO NOT USE the bike company, Shoreline, as recommended by the rental property. We rented 6 bikes from them. Apparently kids run around Watercolor stealing bikes when they are not locked down. Our kids came inside to change cloths and go back out - during that 10 minutes, 2 bikes were stolen from our driveway. When we contacted the company, they could not give us any identifying details about the bike or info on how to track them. We had no help from the bike company. We searched for 4 hours for our bikes. The Sheriff said most bike Co. have trackers on their bikes, or numbers on their bikes that identifies them and I should not be charged because bikes get stolen all the time (everyday) and the company always recover them because when the resort finds them, they call the bike company to pick them up. Not our case. Before we checked out, the bike company already charged over $370 for each bike missing.
The house was not a total loss, it has a lovely front porch swing and overall it was clean and the kitchen was well equipped (after you pre-wash everything and hand wash all the dishes post meal). It was not the relaxing get away we hoped for. The lack of support from the management company meant we had to deal with all the problems ourselves.