Leticia Santander Park Hotels

"I use the air conditioning. I didn’t use the swimming pool."

"Average hotel, but excellent location and staff. Especially the staff in the restaurant for breakfast. Nice pool, but renovations being worked on while we were there."

"Staff was very attentive and nice. Room was beautiful. Breakfast very good. Location is great. Highly recommend this hotel."

"Comfortable beds. Air conditioned room was great. Wifi. We stayed in 3 different hotels in the area including the Bio hotel and this was definitely the best "

"Staff helpful and friendly. "

"The room smelt like mold!! Staff was very unfriendly and unhelpful!! I was forced to leave after the fist night after breathing the MOLD and mildew! Fell sick after ....Terrible and worse place. I do NOT recommend this hotel find some where else !! I would have give zero stars if that was the option."

"Clean room and fairly large, quiet place. The pool is beautiful. "

"I travel to Leticia every two to three months, I am not a tourist. I think this place takes it for granted that tourists will want to stay in an eco friendly place. But there is a big difference between eco friendly and good maintenance. There are cockroaches in the bathroom. In the middle of the night the water turned off and I couldn’t flush the toilet. Disgusting. In the morning when the water came back on and it still wouldn’t flush I opened the tank and there were two disgusting bottles of food there in the water. All the towels are worn, the shower is unpleasant. The windows don’t fully close so when the air conditioner is running the cool air will escape - not eco friendly. The handle on my door was so loose that I was locked out at one point. The staff seems bothered by everything you ask and the breakfast hours are unreasonable- the cook told me only until 8 am. I regret staying here and will not stay again. Giving two stars rather than one because the sheets were clean and fresh, the bed ample and comfortable, and the woman who cleans as well as cooks was trying her very best. I hope this place will make an effort to improve their property because the concept has potential."

"I didn’t stay at hotel. The hotel misrepresented their location. I chose the hotel because of its location in downtown Leticia; they are not located in downtown Leticia, they are located about 5 miles away from Leticia’s downtown. Anderson, the front desk employee, who also claimed to be the owner, wasn’t understanding about the situation and no help in resolving it either. Luckily, I have family in the country familiar with the city of Leticia, they put me in touch with a local travel agent who helped me find a hotel downtown Leticia. I reported the location fraud to the local tourism agency, they promised to follow up to get hotel to report correct address. I’m reporting this incident to prevent other travelers from being misled."