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Hotel HW Express

3.0 star property

Choose dates to view prices

A free breakfast buffet, a coffee shop/cafe and a snack bar/deli are just a few of the amenities provided at Hotel HW Express. Stay connected with free in-room WiFi.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk
The current price is HK$494
HK$494 total
19 Mar - 20 Mar

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room

In-room safe, soundproofing, free WiFi, bed sheets

Standard Room

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Mini-fridge
LED TV
Renovated in 2024
Separate bedroom
Hairdryer
Private bathroom
  • City view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

In-room safe, soundproofing, free WiFi, bed sheets

Standard Twin Room

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Air conditioning
Mini-fridge
LED TV
Renovated in 2024
Separate bedroom
Hairdryer
Private bathroom
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Double Room

In-room safe, soundproofing, free WiFi, bed sheets

Deluxe Double Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Mini-fridge
LED TV
Renovated in 2024
Separate bedroom
Hairdryer
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Double Room

In-room safe, soundproofing, free WiFi, bed sheets

Junior Double Room

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Mini-fridge
LED TV
Renovated in 2024
Separate bedroom
Hairdryer
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Located in Downtown Santiago neighbourhood, Hotel HW Express is connected to a railway/underground station. Travellers who have shopping on the agenda can visit Costanera Center and Parque Arauco Mall. Looking to enjoy an event or a game while in town? See what's happening at Movistar Arena or Julio Martinez Pradanos National Stadium. Visit our Santiago travel guide
Map
60 San Antonio, Santiago, Región Metropolitana, 8320259

What's nearby

  • San Francisco Church which includes street scenes as well as a large group of people
    San Francisco Church
    1 min walk - 0.2 km
  • Santa Lucia Hill featuring heritage elements, heritage architecture and street scenes
    Santa Lucia Hill
    4 min walk - 0.4 km
  • View of Plaza de Armas (Santiago de Chile, Chile); Shutterstock ID 72632002
    Plaza de Armas
    7 min walk - 0.6 km
  • Palacio de la Moneda which includes a garden and a city as well as a large group of people
    Palacio de la Moneda
    9 min walk - 0.8 km
  • Santiago Town Square
    8 min walk - 0.8 km

Getting around

  • Santa Lucia Station
    4 min walk
  • Parque Almagro Station
    16 min walk
  • Santiago (SCL-Arturo Merino Benitez)
    20 min drive

Restaurants

  • Almacruz Hotel y Centro de Convenciones
    1 min walk
  • Da Dino
    2 min walk
  • Restaurante Vichuquen
    1 min walk
  • D'leite
    3 min walk
  • Bar Nacional 3
    4 min walk

About this property

Hotel HW Express

Hotel remodelled in 2024 and located near Costanera Center
A free breakfast buffet, a coffee shop/cafe and a snack bar/deli are just a few of the amenities provided at Hotel HW Express. Stay connected with free in-room WiFi.
Additional perks include:
  • A round-trip airport shuttle (surcharge), concierge services and coworking spaces
  • A 24-hour front desk and a lift
Room features
All guest rooms at Hotel HW Express have perks, such as laptop-compatible safes and air conditioning, in addition to amenities, such as free WiFi and sound-insulated walls.
Other conveniences in all rooms include:
  • Bathrooms with showers and hairdryers
  • LED TVs with cable channels
  • Mini fridges and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking within 200 metres; reservations required
  • Offsite parking; reservations required
  • 24-hour return airport shuttle on request for a surcharge
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • A coffee shop/cafe
  • Snack bar/deli

Family friendly

  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Business services

  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (150 centimetre wide door)
  • Well-lit path to entrance

More

  • Designated smoking areas
  • Renovated entire property - April 2024

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).
  • A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 30 per vehicle (one-way, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher

We should mention

No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Hotel HW Express Hotel
Hotel HW Express Santiago
Hotel HW Express Hotel Santiago

Frequently asked questions

Is Hotel HW Express pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel HW Express?

As of 6 Mar 2026, prices found for a 1-night stay for 2 adults at Hotel HW Express on 19 Mar 2026 start from HK$494, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel HW Express?

Limited spots are available. There is free parking nearby.

What time is check-in at Hotel HW Express?

Check-in start time: 3:00 PM; check-in end time: 1:00 AM. After-hours check-in is not available.

What time is check-out at Hotel HW Express?

Checkout is at 11:00 AM.

Does Hotel HW Express provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 30 per vehicle applies.

Where is Hotel HW Express located?

Located in Downtown Santiago, this hotel is steps away from San Francisco Church, Barrio París-Londres and Municipal Theatre of Santiago. National Library of Chile and Templo de San Agustin are also within 5 minutes. Santa Lucia Station is only a 4-minute walk and University of Chile Station is 5 minutes.

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Reviews

Hotel HW Express Reviews

9.2

Wonderful

9.6

Cleanliness

8.4

Amenities

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 67 out of 108 reviews
Rating 8 - Good. 34 out of 108 reviews
Rating 6 - Okay. 3 out of 108 reviews
Rating 4 - Poor. 4 out of 108 reviews
Rating 2 - Terrible. 0 out of 108 reviews

Reviews

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, nice staff, decent breakfast
Stayed 6 nights in Jan 2026

10/10 Excellent

Zhao

Liked: Cleanliness, amenities, property conditions & facilities
Clean, great location, staff is helpful
Stayed 2 nights in Dec 2025

10/10 Excellent

Guenter

Liked: Cleanliness, amenities, property conditions & facilities
Room was great. Very quiet. Staff is wonderful, always trying to help. I’ll stay there again.
Stayed 4 nights in Jan 2026

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Staff very friendly and helpful. Location was great. Breakfast was simple but nice.
Stayed 2 nights in Dec 2025

10/10 Excellent

Torunn

Liked: Cleanliness, amenities
Nice Hotel, very centrally located. Clean, big rooms. Ok Breakfast. Nice people at the reception. Area ok during daytime.
Stayed 3 nights in Nov 2025

10/10 Excellent

Tashika

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel and staff real nice and helpful
Stayed 7 nights in Jun 2025

10/10 Excellent

Jesus

Liked: Cleanliness, amenities, property conditions & facilities
I loved the modern boutique style of the hotel, loved the breakfast and Flor is amazing guest ambassador of the hotel. The room comfortable, the location of the hotel is strategic to most historic attractions and Barrio Larrastegui, - worth staying and choosing as your next stay. At night the location is the opposite of the day transit quiet/noisy. A downer is they don't have a storage to hold your suitcases as many hotels but I was refereed to a nearby hotel at a reasonable rate price.
Stayed 4 nights in Nov 2025

8/10 Good

Carolina

Liked: Cleanliness, property conditions & facilities
The hotel rooms are relatively new and comfortable, the breakfast is good and the location is ace. The only down for us was getting to the hotel and finding out they did not offer to keep luggage in the location. So, we had to wait a couple of hours with our luggage for the check-in time. If you are coming from an international flight consider messaging the hotel and pay the extra for an early check-in.
Stayed 3 nights in Dec 2025

10/10 Excellent

Beatrice

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Efficient service. Note: there's no coffee machine in the room and the included breakfast starts at 7:00 ( 7:30 on Sundays). As most trips outside Santiago start before 7:00, you'll probably miss it. This is, obviously, not the hotel fault, but it's something to keep in mind if you can't function in the morning unless properly caffeinated.
Stayed 4 nights in Nov 2025

8/10 Good

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was quite nice, a little dated in some areas, but served our purpose well. We really appreciated being able to set up a taxi through the hotel, for p/up and drop off for airport travel.
Stayed 5 nights in Jan 2025

10/10 Excellent

Chia Yin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice service and friendly front desk staff! Thanks a lot!
Stayed 1 night in Mar 2025

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent spot for a night or two

Room was large and very nice. Bathroom was nice and shower was excellent. Wifi signal was strong. Breakfast was decent. My room was on the 3rd floor and road noise was significant. As we were trying to check out, we realized that all of our keycards had been deactivated prior to the posted check out time. We all had to go back to lobby, get our keys re-activated, go grab our bags, and go back downstairs to check out. Needlessly aggravating and a poor final impression for the stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Gurcan

Liked: Cleanliness, staff & service, amenities
Everything was good. Location was central. Room was updated. Bathroom was updated and clean. Bed was comfortable. Only issue I had was the coffee served at breakfast. It was weak and low quality
Stayed 2 nights in Nov 2025

8/10 Good

Walter Antonio Gonzalez

Liked: Cleanliness, amenities, property conditions & facilities
Everything perfect, location, staff, Room.
Stayed 4 nights in Nov 2025

8/10 Good

Ana

Liked: Cleanliness, amenities, property conditions & facilities
Most of the staff were nice, not all. Then everything was fine.
Stayed 2 nights in Jan 2026

10/10 Excellent

Edgar Francisco

Liked: Cleanliness, amenities, property conditions & facilities
Personal
Stayed 2 nights in Oct 2025

8/10 Good

Ramon Alejandro Caballero

Liked: Cleanliness, staff & service, property conditions & facilities
Limited breakfast, too many room restrictions.
Stayed 5 nights in Nov 2025

8/10 Good

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
thanks
Stayed 3 nights in Oct 2025

4/10 Poor

Kun-Won

Disliked: Amenities, property conditions & facilities
Foods for breakfast are neither tasty nor fresh. The bathroom is too tight. It doesn't suit the categories of a hotel. more like a motel.
Stayed 1 night in Nov 2025

8/10 Good

mido

Liked: Cleanliness, property conditions & facilities, room comfort
I arrived at noon and didn’t have a place where to store luggage they had me wait until 3 o’clock before I got into my room, which is fair enough if there were no rooms available, but they were plenty.
Stayed 1 night in Oct 2025

8/10 Good

sharon

Liked: Cleanliness, property conditions & facilities
Room clean, nice staff at front desk, helped arrange taxi to airport, and tours. But breakfast was simple. They did not have luggage hold so we had to pay extra to get into our room even though it was ready! Also day we left we had to pay extra for our bags on a tour before going to airport since a late departure! The luggage fees and extra room fee made up for a lower priced hotel. Next time I will verify these things I’ve always took for granted in the past. That really added up!!!
Stayed 3 nights in Dec 2025

4/10 Poor

Maribel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 1 night in Aug 2025

8/10 Good

Leigh

Liked: Cleanliness, amenities
Not bad
Stayed 3 nights in Jan 2025

4/10 Poor

Dougie

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The negatives: The breakfast was awful — everything tasted cheap, processed, and bland. The servers put out the bare minimum, so after just a couple of guests the food trays were already empty. The area around the hotel is terrible; the staff themselves advised us not to go out after dark. There are drug users and homeless people openly urinating in the street. The hotel also has an absurd policy that does not allow guests in your room. I’ve stayed in hundreds of hotels around the world and have never encountered such a restriction. It’s ridiculous — if I’m paying for the room, I should be free to decide who enters it. To make things worse, most of the staff were rude and unhelpful. We honestly couldn’t wait to leave. Do yourself a favour: avoid this hotel and this area altogether.
Stayed 6 nights in Oct 2025

10/10 Excellent

Chester

Liked: Cleanliness, property conditions & facilities
Everything was great.
Stayed 2 nights in Feb 2026