Kita 1 jonishi Chuo-ku, 3-3-10, Sapporo, Hokkaido Prefecture
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Thank you very much for choosing KOKO HOTEL Sapporo Ekimae out of many hotels.All of our staff will continue to strive to improve our services so that our customers can have a comfortable stay.We would also like to thank you for taking the time to share your feedback with us.We look forward to your next visit.
Thank you very much for choosing KOKO HOTEL Sapporo Ekimae out of many hotels.All of our staff will continue to strive to improve our services so that our customers can have a comfortable stay.We would also like to thank you for taking the time to share your feedback with us.We look forward to your next visit.
Centrally located near station and various landmarks. Great stay overall.
Briana
Stayed 3 nights in Apr 2024
Response from フロント 佐野 on 18 Apr 2024
Thank you very much for staying at KOKO HOTEL Sapporo Ekimae. We would also like to thank you for taking the time to share your feedback with us.We are very happy to hear that you were satisfied with the location of our hotel. All of our staff will continue to work hard to ensure that our customers choose us. We look forward to your next visit.
Everything is nice about Koko Hotel and the staff are super friendly, helpful and amazing. I highly recommend Koko Hotel.
Arnold
Stayed 1 night in Apr 2024
Response from フロント on 3 Apr 2024
Thank you very much for choosing KOKO HOTEL Sapporo Ekimae out of many hotels.We are very happy to hear that you enjoyed your stay with us. We will continue to strive to improve our services, encouraged by the voices of our satisfied customers.We look forward to your next visit.
10/10 Excellent
M
Travelled with family
28 Mar 2024
Liked: Cleanliness, staff & service
施設のコンディションと設備は部屋中暑かったので星3でさせていただきましたが他は素晴らしいホテルです。 朝食バイキングですが沢山選べます、駅からも近くて本当におすすめです。
This hotel is near the station and the breakfast is good. The room is a bit hot beside this all in all this is a great hotel.
Thank you very much for staying at KOKOHOTEL Sapporo Ekimae.We are very happy to hear that you were satisfied with our location.We look forward to seeing you again.
Thank you very much for staying at KOKOHOTEL Sapporo Ekimae.We appreciate your compliments and regarding the cleaning.All the staff were very encouraging.Please use our hotel again when you stay.
I was happy to find out that we could get to and from the Sapporo eki and hotel easily through the underground passageway.
Despite the freezing cold weather and icy streets it was easy to get around underground with some wonderful places to eat and drink!
Melody
Stayed 3 nights in Jan 2024
Response from フロント on 22 Jan 2024
Thank you for staying with us.Access from major stations is easy by using the underground passage.Another appeal is that you can move around without being affected by the weather.We are happy that you are satisfied with our service.Also, if you ever come to Sapporo, we would be happy if you could use our hotel.Thank you for your feedback.
When someone next door flipped the light switch I could hear it clearly.
MUI MUI
Stayed 6 nights in Oct 2023
Response from フロント 細井 on 14 Oct 2023
Thank you very much for staying at our hotel.However, we apologise for any discomfort you may have experienced in your room.All of our staff will make every effort to improve our services based on your valuable feedback.We look forward to welcoming you back to our hotel.Front desk Hosoi
Thank you very much for staying at KOKOHOTEL Sapporo Ekimae.We are glad to hear that you had a pleasant stay with us.All of us at KOKOHOTEL Sapporo Ekimae will continue to make every effort to improve our services to ensure your satisfaction.We sincerely look forward to welcoming you again.
Thank you very much for staying at KOKOHOTEL Sapporo Ekimae from many accommodation facilities. We will continue to make efforts to improve our services, and we hope you will have another opportunity to stay with us. Thank you very much for your feedback.
Very nice location. Pretty close to Sapporo Statio
Julian
Stayed 1 night in May 2023
Response from フロント 山本 on 24 May 2023
Thank you very much for staying at KOKOHOTEL Sapporo Ekimae.Also, thank you for always using us.By using the underground walking space from Odori Station and Sapporo Station,It is very popular because it can be accessed in about 10 minutes on foot to our hotel.We will continue to strive to improve our services so that our guests can stay comfortably.Also, we would like to thank you again for your feedback.We are looking forward to seeing you again.KOKO HOTEL Sapporo StationFront Yamamoto
The already small window was facing a...wall. Forget about natural light during day time.
Michael
Stayed 1 night in May 2023
Response from KOKOHOTEL札幌駅前 on 23 May 2023
Thank you very much for choosing our hotel.We are very pleased to hear your compliments about the location of our hotel.We will continue to make every effort to ensure that our guests choose our hotel. We look forward to welcoming you again.
Property located near subway stations, shopping and restaurants. Wi-Fi is really bad in some rooms, and had to ask to change my room to get better signal.
Kevin
Stayed 4 nights in May 2023
Response from KOKOHOTEL札幌駅前 on 23 May 2023
Thank you very much for choosing our hotel.We are very pleased to hear your compliments about the location of our hotel. However, we apologize for the poor reception in your room.We will continue to make every effort to ensure that our guests choose our hotel. We look forward to welcoming you again.
Overall, the hotel is fine, but the only reason why I am rating low is that the room is so dry and we could not change the temperature in the room. No matter how low we put it as, the heat was so strong that it actually melted my wife's lipstick that was not even stored near the heat vent.
Kensuke
Stayed 2 nights in Mar 2023
Response from 廣﨑 on 4 Apr 2023
Thank you very much for choosing KOKOHOTEL Sapporo Ekimae from among many hotels.We apologize for the inconvenience caused during your stay.Based on the valuable opinions we received from our customers, all the staff will continue to strive to improve our services so that everyone can stay comfortably in the future.Thank you very much for your valuable opinion.We would appreciate it if you could choose our hotel again when you come to Sapporo.We are looking forward to seeing you again.KOKOHOTEL Sapporo station squareFront Hirosaki
Hotel was nice, staffs were friendly and helpful. Room was small but it was sufficient for the 2 of us. We could get drip coffee and a variety of teas at the lobby. There was laundry room( wash and dry together).
Walking distance from Sapporo station, Family Mart store across the hotel. We ate at the station as there were various choices of food. There was the option to get breakfast at the hotel.
Mei Ling
Response from 廣﨑 on 27 Mar 2023
Thank you for staying in front of KOKOHOTEL Sapporo Station from many accommodation facilities.I was very happy to read the praise from Shun, all the staff.We will continue to improve our services so that customers can stay comfortably.In addition, we would like to thank you for your continued impressions.We look forward to seeing you again.KOKO HOTEL Sapporo EkimaeFront Hirosaki
10/10 Excellent
Nicholas
7 Feb 2023
Nicholas
Stayed 4 nights in Feb 2023
Response from 廣崎 on 8 Mar 2023
Thank you for using KOKO HOTEL Sapporo Ekimae.We would also like to thank you for your feedback regarding your stay.We are very happy and honored to receive your compliments and evaluations regarding your stay. We will continue to strive to improve the service level of all the staff, aiming to be a hotel that can be used by more customers repeatedly. Thank you for your valuable feedback. We are looking forward to seeing you again.KOKO HOTEL Sapporo Ekimae Front Hirosaki
Very convenient location to the underground mall exit which we could go to JR Sapporo station
by walking through it. The room was clean, spacious and quiet and we had the best stay, thank you!!
Noriko
Stayed 3 nights in Jan 2023
Response from 廣崎 on 8 Mar 2023
Thank you very much for staying at KOKO HOTEL Sapporo Ekimae from among many hotels.Also, thank you again for taking the time out of your busy schedules to post your comments.By using the underground walking space from Odori Station and Sapporo Station, you can access the hotel in about 10 minutes on foot, which is very popular.We will continue to strive to improve our services so that we can satisfy our customers.We are looking forward to seeing you again.KOKO HOTEL Sapporo StationFront Hirosaki
Conveniently located near the main train station, shopping areas and tourist attractions. Friendly and efficient staff that made both check-in and check-out process effortless. The room was clean and well maintained daily. Overall a good value hotel for both business and pleasure travelers.
Excellent hotel. The receptionists are very polite and helpful. The building is modern and technological.Great internet service and perfect location. The few minimal issues are the walls that are a bit stained and some dust in the air filter of the bathroom.
この度はKOKO HOTEL 札幌駅前にご宿泊いただきまして誠にありがとうございます。また、ご多忙の中ご投稿いただき重ねて御礼申し上げます。シャワールームに関して、ご不快な思いをさせてしまい大変申し訳ございません。貴重なご意見として、今後の改善課題とさせていただきたいと存じます。お客様のまたのお越しを従業員一同、心よりお待ちしております。
この度はKOKO HOTEL 札幌駅前にご宿泊いただき誠にありがとうございます。また、ご多用の中ご感想をお寄せいただき重ねてお礼申し上げます。当館のスタッフ対応に関しましてお客様にご満足頂けた様子で大変嬉しく思っております。今後もお客様にお選びいただけるようスタッフ一同精進して参ります。お客様のまたのご来館を心よりお待ち申し上げております。
この度はKOKO HOTEL 札幌駅前にご宿泊いただき誠にありがとうございます。また、ご多用の中ご感想をお寄せいただき重ねてお礼申し上げます。当館での宿泊に関しましてお客様にご満足頂けた様子で大変嬉しく思っております。今後もお客様にお選びいただけるようスタッフ一同精進して参ります。お客様のまたのご来館を心よりお待ち申し上げております。