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"all staffs are nice and helpful "

"room was nice on the whole, but the lights went off from time to time as they was a motion sensor timer. It means that if you want to lie in bed to read or spend too much time in the toilet, maybe 20 mins, the lights would go off suddenly. In one morning, there was no hot water for shower, but the problem had been fixed when I went back at night. Other than these, the hotel is very conveniently located and clean."

"早上八點有人來開我的門 我覺得不安全 廁所太舊有味道 廁所門好吵 每次開關都有噪音 而且隔音很差有人在走廊說話都聽得到 偏偏飯店規模大 走動的人很多"

"離愛丁堡主要車站不遠，客房很大又乾淨，沒有吃他們的早餐不知道好不好吃，電視說是可以投影Netflix但是完全投影不上去，請人來修理也沒修好，他們也就這樣差不到原因不了了之"

"飯店位於火車站不遠的地方，挺好找的。面河岸景觀不錯。還贈送了迎賓的水和巧克力糖🍫（在英國如果不是五星飯店不是所有飯店都是這樣的，通常只有茶包、咖啡包、糖包）。同時能提供提前線上check-in & out節省時間。按照樓層圖示標註有某些樓面應該要提自動製冰機，但每層都去過後才發現自動製冰機沒有插電運作。最後還是回到飯店內的酒吧順利拿到裝著冰塊的冰桶。酒吧內的員工態度很好。以前總以為在飯店內用餐會比外面的餐飲貴很多，但在這間酒吧旁附設的餐廳其實不然。味道不錯挺好吃的，價格也相對合理。如果你已經在外玩得很累了，不想再出門的話會是一種好的推薦。"

"地點方便，房間整潔設施齊備，大堂有洗衣乾衣設施，早餐豐富！"