The online booking was terrible. It would not allow me to modify once I realized it was wrong so I called the hotel directly. They indicated not to worry once there I could fix the issue and they said they would keep us in the room we booked on the first day and not move our room on the 2nd. When we arrived they said they could not do that. So we moved rooms on the 2nd day. I also told them the departure date was wrong. We left on Saturday and I specifically called to tell the desk we were checking out. We left and that night the hotel called me to ask if we were still in the room as our check out was Sunday!!!! It was a cluster the entire time. And, to add insult the rooms were poorly stocked with minimal supplies.
MardiLyn
於 2025 年 7 月住了 2 晚
10/10 優異
Leticia
家人同遊
2025 年 7 月 27 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great place to stay
Leticia
於 2025 年 7 月住了 3 晚
10/10 優異
Jill
2025 年 7 月 27 日
讚好:整潔度、職員與服務和住宿狀況
We stayed five nights and it was great, the pool, yard games, bbq and everything. It was a good experience and an excellent stay
Jill
於 2025 年 5 月住了 1 晚
10/10 優異
nikolai (Buckley)
2025 年 7 月 27 日
讚好:整潔度和設施服務
Bbhhhh
nikolai
於 2025 年 6 月住了 1 晚
10/10 優異
Alma
親子同遊
2025 年 7 月 26 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Hotel staff was very friendly.
Alma
於 2025 年 7 月住了 3 晚
10/10 優異
Matt
家人同遊
2025 年 7 月 24 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice hotel. Great breakfast. Helpful staff. Close to airport and 20 minutes from Seattle. Not sure why you have to pay to park here but everything else was good. Pool was closed with some sort of an issue but everything else was fine.
Matt
於 2025 年 7 月住了 2 晚
10/10 優異
Tania
2025 年 7 月 23 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great vibe
Tania
於 2025 年 4 月住了 1 晚
4/10 欠佳
Isabel
2025 年 7 月 22 日
Lobby area is extremely dilapidated, furniture torn and worn out. Rate may be good but extra charge for parking and airport shuttle were not expected. Stayed in a two bed suite. Beds were so high I couldn’t climb onto them and had to sleep on pullout signed. no vent in bathroom to defog mirror. Only plus for this hotel is excellent breakfast buffet.
Isabel
於 2025 年 7 月住了 1 晚
10/10 優異
Jason (Tacoma)
2025 年 7 月 21 日
讚好:整潔度、職員與服務和住宿狀況
Close to the airport and mall
Jason
於 2025 年 7 月住了 1 晚
6/10 一般
Julie
家人同遊, 親子同遊
2025 年 7 月 20 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
This hotel was good but outdated, everything needed a facelift, it was clean but old. Staff was friendly and manager was really nice. Breakfast was the highlight it was delicious.
Julie
於 2025 年 4 月住了 2 晚
10/10 優異
Mark
2025 年 7 月 19 日
讚好:整潔度、職員與服務和住宿狀況
Super helpful staff. Shuttle from airport was prompt and convenient
Mark
於 2025 年 7 月住了 1 晚
10/10 優異
Tuan Hoan (San Francisco)
2025 年 7 月 16 日
讚好:整潔度、職員與服務和住宿狀況
Convenient and a staff friendly
Tuan Hoan
於 2025 年 7 月住了 5 晚
10/10 優異
Selam
2025 年 7 月 15 日
讚好:整潔度和住宿狀況
I love the view and the service
Selam
於 2025 年 7 月住了 3 晚
10/10 優異
Tammie (San Antonio)
伴侶同遊
2025 年 7 月 15 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Love the consistency of the embassy suites chain, managers special and hot breakfast. Always a good choice
Tammie
於 2025 年 7 月住了 1 晚
2/10 很差
Christiana
家人同遊, 親子同遊
2025 年 7 月 12 日
不滿:整潔度、職員與服務、設施服務和住宿狀況
This was the worst hotel I’ve ever stayed at. The room was beyond dirty, when we called to complaint about it they suggested a new room 6 floors above us. Meaning we would need to lug all our luggage again. I was traveling with my 2 kids. Moving rooms with kids is not easy. The bathroom was disgusting like if it wasn’t even cleaned for a while. The bed sheets were stained. I was beyond exhausted from traveling that I slept in my clothes and sweater so that my head doesn’t touch the pillows. I was bitten by some insect. Do not believe the reviews that people are stating this is a good hotel. It is not
Christiana
於 2025 年 7 月住了 1 晚
6/10 一般
Nadeem
親子同遊
2025 年 7 月 11 日
Housekeeping was not done properly
No bed were made. towels were not picked from the bathroom floor
Front desk wouldn't retrieve items left in room after checkout and asked to contact chargerback site it was so inconvenient.
Nadeem
於 2025 年 7 月住了 3 晚
2/10 很差
Abaynesh
2025 年 7 月 7 日
Abaynesh
於 2025 年 7 月住了 3 晚
10/10 優異
Matthew
2025 年 7 月 7 日
Matthew
於 2025 年 7 月住了 1 晚
10/10 優異
Abubakr
2025 年 7 月 7 日
Abubakr
於 2025 年 7 月住了 4 晚
2/10 很差
Anaalicia
2025 年 7 月 6 日
Anaalicia
於 2025 年 7 月住了 2 晚
10/10 優異
Amrish
2025 年 7 月 4 日
Amrish
於 2025 年 7 月住了 1 晚
10/10 優異
Donald William
2025 年 7 月 4 日
Donald William
於 2025 年 6 月住了 1 晚
10/10 優異
NATASHA (Salem)
家人同遊, 寵物同遊
2025 年 7 月 1 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
great stay! my mom and I were so pleased with our stay at Hilton! Thank you to everyone who made it possible!