Expedia allowed me to book a room for this hotel despite there not being any rooms available.
We turned up at 10:30pm and was told they had no room. The whole city was basically full because of events going on, on the 26th July. Precious on the front desk was incredibly helpful and sympathetic and managed to find us another place which had just had a cancellation around midnight. We are incredibly grateful to her but now Expedia will not refund us the money because they tried to speak to the hotel again and they have refused the refund even though we did not stay there, awful behaviour.
Daniel
2025 年 7 月入住 1 晚
2/10 糟糕
Kimberly
2025 年 7 月 28 日
Originally booked in April. We needed to change our credit card prior to arrival, and were unable to do so. Both the hotel staff and Expedia were unable to make the change. We had a late arrival as our flight was late, and the hotel cancelled our reservation even though I had called and spoke with someone on the phone that same day. We were left with our 4 kids at 1:30 am without a hotel room. It took another 2 hours to find another hotel with availability.
Kimberly
2025 年 7 月入住 1 晚
2/10 糟糕
Gurshan
与家人出行
2025 年 7 月 28 日
不满意:清洁度、服务设施、住宿条件和设施
To expensive for how the hotel looks and is. Toilet never worked unless after every flush you take the top off and touch the float, but you have to do it after every use. Hotel smelled really funky when you walk in and the elevator smells even worse. Rooms were way too depressing and the bed looked like it was a sofa bed. They need to lower there hotel prices to $100 a night and that’s pushing it to. It was not worth 300 a night
Gurshan
2025 年 7 月入住 1 晚
2/10 糟糕
Yadvinder
与家人及幼儿出行, 与家人出行
2025 年 7 月 22 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Breakfast is included however all they provide is nutrigrain bars, full mirror is blocked by a tv, there’s no hair dryer, provided us with plastic cups, the bathroom door does not shut or lock properly, staff was rude when we asked for the basic amenities. paid over 300 for a hotel that should instead be called a motel. worse than a motel or a days inn. seems like we checked into a place that is still living in 2021 with covid and corona. bathroom was very dirty and room smelled of smoke. so so inconvenient to travel with kids or even alone
Yadvinder
2025 年 7 月入住 2 晚
10/10 超赞
Lynesha
与家人及幼儿出行
2025 年 7 月 22 日
满意:清洁度、员工和服务、服务设施
It’s kind of ghetto due to the customers and the counters and stuff are old and peeling off but other than that it was great very clean and friendly staff.
Lynesha
2025 年 7 月入住 1 晚
4/10 很差
Monte
2025 年 7 月 22 日
满意:员工和服务
不满意:住宿条件和设施
I feltnlike it was more of a homeless shelter than a damned hotel
Monte
2025 年 7 月入住 4 晚
4/10 很差
Amanda
2025 年 7 月 22 日
满意:员工和服务
不满意:住宿条件和设施,清洁度
First and foremost, the front desk staff was incredibly friendly and easy to work with! The first room that I was in had a dirty and broken toilet that still had clearly used toilet paper still in it. The second room that i was moved to just felt sticky and grimey. I felt like I needed to use hand sanitizer after touching anything. As a solo female traveler, I felt very unsafe in the area. My gut told me to check out early and find somewhere else to stay, so I did. I have never cut my loses and left a hotel early like this before.
Amanda
2025 年 7 月入住 1 晚
8/10 还可以
Haolin
与家人出行
2025 年 7 月 13 日
满意:清洁度、服务设施、住宿条件和设施
big space in room, but you need to borrow cookware from front desk
Haolin
2025 年 7 月入住 3 晚
4/10 很差
Dmitry
2025 年 7 月 12 日
Dmitry
2025 年 7 月入住 1 晚
6/10 一般
BOUTSADY
2025 年 7 月 10 日
No one was
BOUTSADY
2025 年 6 月入住 2 晚
2/10 糟糕
Jayme
2025 年 7 月 1 日
不满意:清洁度、服务设施、住宿条件和设施
I did not feel safe staying here. I ended my stay after 1 night. If I had somewhere else to go, I wouldn’t have stayed the night. I left as soon as I could.
Jayme
2025 年 6 月入住 4 晚
10/10 超赞
Melinda
2025 年 6 月 26 日
满意:清洁度
Melinda
2025 年 6 月入住 2 晚
10/10 超赞
Jordan
2025 年 6 月 25 日
Jordan
2025 年 6 月入住 1 晚
6/10 一般
Jennifer
2025 年 6 月 20 日
Jennifer
2025 年 6 月入住 1 晚
2/10 糟糕
Nicholas
与家人出行
2025 年 6 月 20 日
不满意:清洁度、服务设施、住宿条件和设施
Worst hotel we have ever stayed at. Prison bunk style beds. Blood on the floor. Unclean
Nicholas
2025 年 6 月入住 2 晚
6/10 一般
Cheri
2025 年 6 月 19 日
Cheri
2025 年 6 月入住 2 晚
10/10 超赞
Sterling
2025 年 6 月 10 日
满意:清洁度、员工和服务、住宿条件和设施
Staff is great!
Sterling
2025 年 6 月入住 1 晚
2/10 糟糕
Holly
与家人出行
2025 年 5 月 24 日
不满意:住宿条件和设施,清洁度
The floor was horribly sticky, the shower faucet leaks, run down and overall had a very sketchy feel to the whole place. We left, found another place and did not stay even one night.
Holly
2025 年 5 月入住 4 晚
2/10 糟糕
Hashim
2025 年 5 月 5 日
Hashim
2025 年 4 月入住 5 晚
6/10 一般
Robilisa Paltep
与配偶出行
2025 年 5 月 4 日
不满意:服务设施,员工和服务
The receptionist is terrible
She scared us by informing us that the place is a dangerous place and the hotel is a 2 star hotel and the area is not a safe place, even the room she said it’s not pleasant, we checked in late because we went around the city of Seattle and as soon as we got to the hotel, she said we’ve been waiting for you that’s what she said.