Shaanxi Family Hotel

"Clean room and comfy beds, friendly and helpful staff help order what we need with her on-line App"

"The staff was warm welcoming and very helpfull from the 1st day. A special mention for Andy Song at the Concierge, every one spoke good english compare to our very poor mandarin. This made our 4 nights stay in Xian very nice and easy. Our room had a nice calm view "

"Stayed for 5 nights. The whole stay was absolutely amazing. Very attentive staff and super clean and incredibly spacious rooms. No complaints whatsoever. Enjoyed the spa and the swimming pool as well. I would come again without hesitation. "

"Hotel staff were friendly and ensured our stay was as comfortable as possible. The room was spacious and was well maintained. The free breakfast had a good variety of western and Chinese items. The hotel was excellent value for the money."

"Everything was great!!"

"The room was lovely. Very clean the staff was extremely professional and courteous."

"I had a wonderful stay! The room was clean, comfortable, and had everything I needed to feel at eased. The front desk and housekeeping teams were absolutely amazing so kind, attentive, and always ready to help. Even though there was a bit of a language barrier, everyone made such an effort to communicate and ensure I had a pleasant experience. Their warm smiles and genuine hospitality truly made my stay memorable. I really appreciate all their hard work and would happily stay here again!”"

"A quiet place to stay "

"Great stay in the heart of Xi’an overlooking the Ancient Wall’s South Gate! Seeing the opening and closing ceremonies from my hotel was amazing also great transport & shopping on the doorstep!"