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"Great place to stay, just a few minutes walk from Ikebukuro station."

"I really enjoyed my stay at Sotetsu for a one week trip to Tokyo. The breakfast menu was the highlight of my stay with several options for Western and Japanese cuisines. The staff were so courteous and friendly. It's literally a stone throw from the train station and is easily accessible from anywhere. I would definitely recommend this place to anyone visiting Tokyo especially for the first time."

"The staff were very friendly and helpful! Great location! We had an amazing stay for our first time in Japan!!"

"Awesome hotel. Close to everything and the staff was gret"

"Great hotel in quieter part of Shinjuku. About 10-15 min walk to the main Shinjuku station area and 5 min walk to subway station (Red M line). 24hr 7-Eleven in basement and Daisy bakery in adjacent building which become our default breakfast spot. Room with 4 twin beds was spacious for Tokyo and worked well for our family. Highly recommended."

"A very busy and popular hotel, about 15-20 mins walk to Shinjuku in a relatively quiet location next to the Chuo Park. Rooms as expected"

"This was our fourth stay at Keio Plaza, and we’ve already booked our next trip in December—that probably says it all! We love the location. It’s right by Shinjuku, so we can easily walk to shops, restaurants, and nightlife, but it’s not smack in the middle of the noise and chaos. It’s the perfect balance. Plus, having the limousine bus stop right at the hotel makes getting to and from Haneda Airport super easy and stress-free. But honestly, what keeps bringing us back is the people. The Premier Lounge staff are the absolute best. Every time we walk in—whether for afternoon tea or evening cocktails—we’re greeted with the warmest smiles. They make us feel like family, not just hotel guests. That kind of welcome is rare, and we treasure it every single time. Breakfast at Jurin and Glass Court has also become part of our routine. Great variety, fresh food, and a relaxed atmosphere—it’s the best way to start our day in Tokyo. Keio Plaza isn’t just a hotel for us anymore—it really feels like our home away from home in Tokyo. We can’t wait to be back in December!"

"Good cleanliness "

"Service was very good, it was quiet. We had one of the larger rooms which was better as my daughter had the smaller one and we would have struggled for space. Having the washer/dryer was amazing and they provided laundry detergent aswell. Would stay in a Tokyu Stay hotel again."