Ascott Shanghai hotels

"We had a truly wonderful stay at The Ritz-Carlton Shanghai, Pudong. From start to finish, the service was exceptional. The staff were incredibly warm and friendly, especially toward my son. They made him feel so welcome, and he had the best time. We had to check out early, and I was worried we’d miss breakfast, but the team thoughtfully packed it for us. That level of care really stood out. The location couldn’t be better. It is right inside the IFC Mall and just steps from the Oriental Pearl Tower, Shanghai Tower, and Jin Mao Tower. You’re in the heart of Lujiazui with some of the most iconic views in Shanghai. Our room was absolutely gorgeous, and the view from the window was breathtaking—both day and night. After we left, I was surprised to receive an email from the hotel letting me know we had forgotten my son’s notebook. I hadn’t even realized it was missing until they reached out. That kind of attention and follow-through made me really grateful. I highly recommend this property to anyone visiting Shanghai—luxury, convenience, and top-notch hospitality all in one."

"Great service and exceptional breakfast and variety. "

"Highly recommended, very helpful with late checkout."

"Excellent service, made you feel like home"

"I had a great experience during my stay. I want to especially recognize Oliver at the reception for his outstanding service. He went above and beyond to help me sort out my reservation and made sure that my extended stay was properly approved with the agent. His professionalism, patience, and willingness to assist made the whole process smooth and stress-free. One small suggestion for the hotel: it would be wonderful to have halal food options on the breakfast menu"

"Good place to stay near bund "

"Nice and pleasant stay. Staffs are nice and location is convenient. Nice view."

"Good service "

"Excellent clean spacious room, nice bath with shower and tub. Fantastic breakfast selection. Great service. Quiet and close to the Bund."