Sutton-in-Ashfield Sherwood Observatory Hotels

"Lovely modern rooms and facilities. Staff are friendly and welcoming"

"Worst stay I have ever had and I’m not Picky. Slept on top of bed covers. Used a hoody over the pillow which smelt stale. The bedding looked tidy till I got in and smelt like someone else needed a wash. I should have left when I entered the room and it smelt like a Smokers room. Really disappointed with it. Slept really badly. "

"Average "

"no hot water and bad facilities - even after I called and asked if it was working which they assured me it was. "

"Felt very safe in gated area"

"Fundamentally this should be a nice apartment, despite the tiny twin room. Living area and kitchen were nice and the main bedroom and the bathroom were both spacious. The main problem was that the toilet flush broke the first time it was used: the button that needed to be pressed got stuck and wouldn’t come back out. So the cistern wouldn’t refill and the toilet couldn’t be flushed. I dialled the contact number and it went to answer phone. I dialled the emergency contact mobile number and that had been diverted back to the landline. I emailed but didn’t get a response until the following day. So our entire 14 hour stay was without a working toilet. Additionally, the apartment stank of cigarette smoke, triggering my asthma. Disappointing. "

"Excellent apartment. Clean and tidy. Could benefit from a welcome pack with takeaway menus."

"Good stay lovely property although the only issue was that the toilet wouldn’t flush without lifting the cistern lid "

"Great place to stay. Spacious, well equipped with comfy bed and lovely bedding. Quiet area. Felt safe and secure. I'd recommend and would stay again. "