Biei Shirokane Hot Spring Hotels

"Room is clean and staffs are helpful although better understanding of English would be welcome"

"Nice host, place is new. Value for money for a night to stay."

"Good staff Great rooms on two level - cabin style Great bathroom Dry room very convenient in the winter"

"Expedia says this place provides a free shuttle but it is at inconsistent times and we had to take a taxi many times throughout our stay. If you are not renting a car I can't say I would recommend it. Other than that it is very nice. "

"Staff was not that great. Amazing location. Onsen was hot and cold bath was cold. Best part about it. But pretty much everything was run down for the rate they charged "

"Great view and staff attentiveness"

"Great location and nicely newly built hotel Reason not 5 star - one of the room ( A ) has infested a lot of black bugs and we had to tell children not go into it and did not use the room at all - the place has strong new construction smell when first entering after opening window for a night it improved "

"We loved our stay! This was perhaps the most thoughtfully designed house I’ve stayed in. For example, a bathroom with a seat and grab bar (great for anyone sore after a long day, not just seniors); a compact drying rack that somehow fits a full load of laundry; subtle black-cat decor that adds a cute touch but doesn’t clash with the wooden farmhouse aesthetic. Our favourite part of our stay was interacting with Kyoko-san, who runs the place solo yet is always cheerful and available when you need her! We enjoyed our chats with her and she gives the best recommendations for what to do in Furano! And the animals! Moon-chan, the resident dog, greeted us each morning and evening, and the property has chickens, a donkey, a goat, and even an owl. A memorable, feel-good stay from start to finish."