“All the service is very nice, warm, friendly, welcoming, just looks like a closer friends. :-)
And I think the space is very well, because the area is quite clear and big. Feeling so comfortable, I think.
And the breakfast is really really good, delicious, well taste, and professional.
It’s my second time to came Amsterdam for trips, if I will have trips again, I will always choose this hotel again. It’s quite nice!
We from Taiwan, we all appreciate all people in this hotel and……
“Super hotel super lage direkt neben zwei großen parks alles da was man braucht bahb 7 min in die innenstadt aber gleichzeitig ruhige gegend. Nachts sollte man die fenster schließen da dir autobahn neben an ist trotzdem super hotel ”
“Simona was excellent,& helpful; she found us an adapter. We loved the canal views & watching the barges . The accommodation had everything we needed. ”
"We stayed there for six nights. The room is reasonably clean and most things worked.
However, the room was not cleaned after the first night. There was no button panel at the room where we could ask to clean the room. It was ok for two days. Then the rubbish bin became full and the floor a bit dusty.
On the forth evening, I approached the front desk around 9pm and asked our room be cleaned the next day. The person at the front desk took down our room number and confirmed they will get our room cleaned the next day. The next day, we went out from 8:30 am for the whole day, returned around 8:15 pm in the evening. We found that our room was not cleaned. We went to the front desk and asked about it. The person at the front desk didn’t apologise at all and turned to us to say that we should have asked the front desk in the morning. It was an irresponsible and unacceptable response and there was not any apologetic sense. Rather, we were blamed for not asking again despite we were confirmed they will arrange cleaning and we were not asked to remind the front desk in the morning.
"
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