Hotel Serenella

3.0 star property
Hotel with a seasonal outdoor pool, 8-minute walk to Scaliger Castle

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Photo gallery for Hotel Serenella

Seasonal outdoor pool, pool umbrellas, pool loungers
Sun deck
Room amenity
Property entrance
Lobby sitting area
Hotel Serenella, beneath medieval Scaliger Castle, blends history and comfort. Guests can browse the library, enjoy a drink at the bar, swim, or wander the garden. Previous visitors consistently praise the staff's exceptional service.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • Housekeeping
  • Air conditioning

Room options

Available filters for rooms
Showing 4 of 4 rooms

Comfort Double or Twin Room, Balcony

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Down duvet
Bidet
Hairdryer
  • 151 sq ft
  • Sleeps 3
  • 1 Queen Bed

Basic Double or Twin Room (No Balcony)

9.0 out of 10
Wonderful
(31 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Down duvet
Bidet
Hairdryer
Private bathroom
  • 151 sq ft
  • Sleeps 3
  • 1 Queen Bed

Superior Double Room, Balcony

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Down duvet
Bidet
Hairdryer
  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed

Deluxe Suite, Balcony

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Down duvet
Bidet
Bathrobes
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
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About the area

Map
Via Punta Staffalo 1, Sirmione, BS, 25019

What's nearby

  • Center Aquaria Spa and Wellness Center - 3 min walk - 0.3 km
  • Grotto of Catullus - 6 min walk - 0.6 km
  • Scaliger Castle - 8 min walk - 0.7 km
  • Santa Maria Maggiore - 8 min walk - 0.7 km
  • Jamaica Beach - 10 min walk - 0.8 km

Getting around

  • Sommacampagna-Sona Station - 28 min drive
  • Malpensa International Airport (MXP) - 143 min drive

Restaurants

  • ‪Erica - ‬15 min walk
  • ‪Bar Alla Torre - ‬7 min walk
  • ‪Lido delle Bionde - ‬9 min walk
  • ‪Barracuda - ‬13 min walk
  • ‪Al Pescatore - ‬5 min walk

About this property

Hotel Serenella

Hotel near Scaliger Castle
You can look forward to a poolside bar, a terrace and a garden at Hotel Serenella. In addition to a library and a bar, guests can connect to free WiFi in public areas.
Additional perks include:
  • A seasonal outdoor pool, along with sunloungers and pool umbrellas
  • Cooked-to-order breakfast (surcharge), a round-trip airport shuttle (surcharge) and a front desk safe
  • Smoke-free property, luggage storage and a lift
  • Guest reviews speak highly of the helpful staff
Room features
All guest rooms at Hotel Serenella boast perks, such as air conditioning, as well as amenities, such as safes and sound-insulated walls.
Other amenities include:
  • Bidets, free toiletries and hairdryers
  • Flat-screen TVs with digital channels
  • Daily housekeeping and desks

Similar properties

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 5 per day); reservations required
  • Return airport shuttle (surcharge)

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 10:30 AM for a fee: EUR 15 for adults and EUR 15 for children
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Things to do

  • Library
  • Seasonal outdoor pool

Family friendly

  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

More

  • Air conditioning
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 40 per night.
Cots (infant beds) are available for EUR 15 per night

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.80 per person, per night, up to 7 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: from approximately EUR 15 for adults and from EUR 15 for children
  • Nearby parking fee: EUR 5 per day (1476 ft away)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 15 per night
  • Rollaway bed fee: EUR 40 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from May to September
Only registered guests are allowed in the guestrooms

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Serenella Hotel
Hotel Serenella Sirmione
Hotel Serenella Hotel Sirmione

Frequently asked questions

Does Hotel Serenella have a pool?

Yes, this property has a seasonal outdoor pool.

Is Hotel Serenella pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

What time is check-in at Hotel Serenella?

Check-in start time: 1:00 PM; check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Serenella?

Checkout is at 11:00 AM.

Does Hotel Serenella provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Serenella located?

Situated in Sirmione, this hotel is within a 10-minute walk of Center Aquaria Spa and Wellness Center and Scaliger Castle. Church of San Pietro and Grotto of Catullus are also within 10 minutes.

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Reviews

Hotel Serenella Reviews

9.2

Wonderful

9.2

Cleanliness

8.6

Amenities

9.4

Staff & service

8.8

Eco-friendliness

8.4

Property conditions & facilities
Rating 10 - Excellent. 266 out of 409 reviews
Rating 8 - Good. 105 out of 409 reviews
Rating 6 - Okay. 22 out of 409 reviews
Rating 4 - Poor. 12 out of 409 reviews
Rating 2 - Terrible. 4 out of 409 reviews

Reviews

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, room comfort
Lovely 3rd generation family-driven hotel with amazing garden breakfast and private access to Garda.
Stayed 4 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was wonderful and had a great authentic, Italian feel. The pool and jetty were a perfect addition to enjoy after a day site seeing. Breakfast was lovely, you got to pick the day before and it was brought out to us in the courtyard. The staff were so attentive and made us feel so welcome.
Stayed 3 nights in Jul 2025

10/10 Excellent

Lisa

Liked: Cleanliness, property conditions & facilities, room comfort

An absolute gem

Amazing family run hotel, exceptionally friendly and so helpful. Breakfast choice and quality was superb. An absolute gem! Can’t wait to return or recommend enough. A special thank you for sorting out our return transfer to the airport when ours let us down.
Stayed 3 nights in Jun 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and convenient to thermal baths!
Stayed 2 nights in Apr 2024

8/10 Good

Stina

Liked: Cleanliness, staff & service
We are all very pleased with the visit. The breakfast as well as the service was excellent. Definitely recommend this place.
Stayed 4 nights in Aug 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family run hotel. Excellent location a few mins walk into Sirmione. Really good breakfast in the beautiful courtyard. The sunbeds on the jetty with direct access to the lake really makes the hotel standout against other options. Would definitely stay again if back to Sirmione.
Stayed 4 nights in Aug 2024

10/10 Excellent

Leigh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great easy service to order drinks/food Ordered a grilled veg toastie was amazing!!! Bed was comfy, room was cute, pool was cold but lovely and relaxing area.
Stayed 1 night in May 2024

10/10 Excellent

JOHN

Liked: Staff & service, amenities, property conditions & facilities
Lovely stay Family business staff were amazing. Thank you
Stayed 4 nights in Sep 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A perfectly lovely and a quiet retreat! Driving to the designated parking area inside the old city walls was a bit of a challenge with a large number of pedestrians here for New Year's holiday, but once at the hotel we didn't want to leave anyway! Very walkable to restaurants, attractions, shops. Most comfortable and relaxed we have been during our 2 week trip across northern Italia. 😀
Stayed 1 night in Dec 2024

10/10 Excellent

Andrew David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Flott Hotel , sentralt i Sirmione
Stayed 2 nights in Jul 2024

10/10 Excellent

Lina

Liked: Cleanliness, staff & service

Lovely stay

Had a lovely stay! The sundeck by the lake was magic. Breakfast excellent. Just did miss free refill of the morning coffee. Good parking close by.
Stayed 2 nights in Jun 2024

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
Cleaning of the property was excellent and constant. Beautiful touches in a very nice hotel.
Stayed 6 nights in May 2024

10/10 Excellent

Kira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
such a gem in sirmione. wonderful service, and especially loved the private dock access. will definitely be returning
Stayed 4 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was lovely but could be improved, pillows were very hard &
Stayed 4 nights in Sep 2024

8/10 Good

ROCIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay In Sirmione

The hotel was great, the only difficulty for us with no car was getting to it as it is a long walk from the castle specially pulling suitcases.
Stayed 3 nights in Sep 2023

10/10 Excellent

marcus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

Truly wonderful place with lovely staff. Would definitaly return to this hotel if i visit Sirmione again!
Stayed 5 nights in Jul 2022

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and happy to help. Accommodation was in a very quiet area. Good breakfasts and well organised
Stayed 7 nights in Apr 2023

10/10 Excellent

Thorbjörn

Liked: Cleanliness, staff & service, amenities
Very good location, close to everything. Good breakfast. Very nice reception / staff. Maybe the pillows could have been better 🙂 but otherwise everything was good.
Stayed 1 night in Apr 2023

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort
It was extremely inconvenient to get to the hotel, because of his central location. No one at the hotel informed us about. We were only asked for the car's plate number. Also, the online photos do not really reflect the reality of the place. Bathrooms are old and rooms are pretty small.
Stayed 2 nights in Sep 2023

6/10 Okay

Rob

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
We wanted to come to Lake Garda for our honeymoon as it looks absolutely beautiful! We was not disappointed. The area is amazing and we are so glad we went. The hotel was alright. First night we had a normal room which from pictures we thought would be lovely but it wasn’t up to scratch! The shower over flowed into the bedroom when used. The room we also had only had one charge point, very weird. The balcony’s with the normal rooms are not great they need a bit of TLC. So being our honeymoon we made the decision to upgrade to one of suites, which was an extra €40 a night. But with that €40 it is worth it. The shower doesn’t leak into the room. We had not one but two plugs! The balcony’s were cleaner and had a small view of the lake which was nice. The staff when asked for anything during the day was so nice and helped us with anything we needed. In the evening the staff was not the best. We was treated a little like we was a big inconvenience and was made to feel bad if we needed anything. Trust me with this place they don’t like to give yah toilet paper so we had to ask a few times for them 😂 The bar is nice but only open 12-6. They don’t take cash and every gets charged to your room so make sure to keep track of that which I did and we wasn’t over charged anything which is good. Overall it was good but if you can afford it I’d spend and extra €50 a night else where or spend it on the suites at this place because they are worth it to be fair.
Stayed 5 nights in Aug 2024

10/10 Excellent

Rodolfo Enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff.
Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr freundliches Personal, liebevoll zubereitetes, tolles Frühstück, trotz der Nähe zum Trubel der Altstadt ruhige Lage. Saubere und auch schöne, wenn auch ältere Zimmer. Ein Abenteuer, zum Hotel durch die Altstadt zu gelangen, aber auch irgendwie witzig und etwas besonderes. Wir werden in jedem Fall dieses Hotel wieder buchen, wenn wir zum Garda See fahren.
Stayed 13 nights in Sep 2025

10/10 Excellent

Theofania

Liked: Cleanliness, staff & service, property conditions & facilities
We did not have a balcony and were on the ground floor. The breakfast was personalized and thoroughly enjoyed.
Stayed 1 night in Sep 2025

8/10 Good

cristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottimo soggiorno, colazione superlativa qualità e presentazione della colazione veramente superiore alle aspettative
Stayed 1 night in Sep 2025

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Hotel Serenella was so memorable! We were traveling with our baby for the first time and the staff were super accommodating, we felt like family during our stay. The location is excellent, you can walk to all the main attractions… but honestly the hotel itself has so much to offer, we enjoyed having a drink on their beautiful terrace and spending time at their lakefront. What a treat!! We will definitely be back.
Stayed 2 nights in Sep 2025