Residences in South Africa

"Overall, I was underwhelmed by my stay at this hotel, which is unfortunate because if not for my bad experiences with staff, I would stay here again. The cons: The staff at this hotel discriminates against their guest according to skin color. This is said not on the basis of 1 experience but several. As a young woman traveling alone, I shouldn't expect anything less than decorum from the male staff there and the receptionist. They offer preferential treatment to their white guests and disrespect single traveling women of color and strange because …. The staff are also people of color. Single women take caution at this hotel. I was disrespected twice by the front door staff. The shuttle driver would not let me on the shuttle after letting the white guests on because “I needed my name on the list” yet he had no idea if I was on the list or not. As I tried to get on, he’d dance around me to block me from entering. I was then told by one of them that “the hotel doesn’t let just anyone on the bus”. I was also looked at inappropriately by the doorman. The perks are that you are right next to a majestic beach, the restaurants inside the hotel offer you a beautiful view of the ocean and the sunset, the waiters and chefs and very kind. The food (esp. breakfast) is very good but the cost for breakfast was a rip-off. When I purchased my reservation, I was told breakfast would be $8 or about 120 rands at the time, when I went to breakfast, they charged me $18 or 300 rands instead. "

"They provide free shuttle to go waterfront, so we enjoy shopping and having a fun."

"The hotel is very clean and comfortable. Friendly, responsive staff who made us feel at home. And the breakfast is excellent."

"It was very convenient and there is a walkway that is covered all the way from the airport to the hotel. The rooms are clean above average. There is no shampoo but a soap/shampoo bar that is very very foamy. The room is a good size. WiFi works well. Staff is nice. The rooms are a but dated and have a minifridge in them. "

"Typical Holiday Inn format. Location is busy with some street noise. Security is good and the staff are good. "

"Rockefeller is nice but I would not recommend it due to the poor location, constantly busy restaurant, unruly guests and lack of cleanliness in some of the facilities. "

"Old style hotel that’s needs upgrading in the rooms. VERY small room - tripping over our suitcases as no where to put them. Tiny bathroom. Water pressure ok not great. No fridge, but ice machine downstairs . Front desk staff very professional. "

"Great location, right near all the action. Hotel, modern and well kept. Great breakfast."

"Gym was okay, room Service was very good"