Prompt communication and friendly owner. Detailed check in and a great itinerary of local attractions is provided. The condition of the house, however, is less to be desired. One bathtub has the finish peeling off the tub, obvious water damage in rooms, broken floor tiles, broken screen door, broken countertops, poor lighting, broken fencing, mold on shower curtains and gross. I expected more than motel quality for the price paid. Be sure to take pictures of absolutely EVERYTHING as I was charged for items that were already broken and in poor condition upon our arrival (based on the cleaning crew's reporting). Was even accused of not picking up after my dog when we certainly did. We will certainly not stay here again.