Naples Spire of the Immaculate Virgin Hotels

"Small hotel, that should be classified as 3 star for dated rooms that need a serious remodel beyond just shoving in a jetted tub and adding a cheap sprayer handle in the bathroom. Room was large with vaulted ceilings so could be very nice. The room was clean, just run down. The best part is the 2nd floor where breakfast is served in the ballroom. That is beautiful, breakfast is good and espresso was also good. One morning they even had a pianist. It feel luxurious there then you go back to the room. Room had old French doors to the balcony so could hear traffic and people all night. They give ear plugs in the room so they know it is an issue."

"Great location and friendly/helpful staff. "

"Great location to train station "

"Hotel is high quality construction, great location. Breakfast buffet was high quality with lots of volume and choices of high quality foods, lots of staff for attention to beverages and questions. Some elevator problems through the three nights we stayed there. Most reception staff were knowledgable, one was not. Lots of little steps in the walking route that are not as clear as you might wish, so some near misses of tripping hazard."

"Breakfast food was bad and very limited for dairy free. A loud party til 12am disrupted our stay. Management were not empathetic and only comped a lunch bill for a night of interrupted sleep."

"Terrible human beings. I made a reservation months ago, then was diagnosed with cancer. I asked for a refund and they asked for medical proof. I sent in sensitive documents and then they still stalled and delayed and I never stayed. Have some compassion. Will never reserve here. Every other hotel I had was kind enough to understand. Not you all. Shame on you."

"The shower water pressure was extremely weak. The room lacked basic amenities like a vanity kit, body lotion, and hair conditioner. The hotel felt dated and looked nothing like the photos."

"새로 지은지 얼마 안되는 깔끔한 호텔입니다. 같은 건물에 도미토리 형식의 호스텔도 있고 일반 호텔도 있습니다. 전 일반 호텔애 묶었고 아주 만족 핬습니다. 중앙역 기차 전철 모두 바로 옆에 있어서 접근성 좋고 전철/기차 이용하기 편리합니다. 주변 지역이 저녁에는 좀 위험할 수 있을것 같은데 저녁에 일찍 들어와서 쉬고 아침 일찍 나가기 아주 좋았습니다. 스태프도 친절하고 다시 머물 의향 100퍼센트 입니다."

"Great location for exploring Naples, hotel staff were helpful and friendly. Rooms clean and comfortable, perfect for a long weekend. "